Patient Care Coordinator-Kingwood, TX (Kingwood (TX), United States)

Sonova
United States
Workplace: OnsiteFull timeUSD 20+ hourlyFunction: Executive & General ManagementExperience: 2+ yearsSkills: ["Professional verbal communication","Professional written communication","Relationship building","Patient support","Customer service"]

Coordinate patient care operations in a hearing clinic by scheduling appointments, placing follow-up calls, verifying insurance benefits, and managing patient intake and records. Provide first-level patient support, including answering questions and processing payments, while supporting repairs under licensed staff supervision. Maintain equipment and inventory, prepare deposits and daily reports, and assist with community outreach events. This role works closely with clinical teams to ensure quality service.

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FursaFursa
Sonova
Sonova
2 days ago

Patient Care Coordinator-Kingwood, TX (Kingwood (TX), United States)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Coordinate patient care operations in a hearing clinic by scheduling appointments, placing follow-up calls, verifying insurance benefits, and managing patient intake and records. Provide first-level patient support, including answering questions and processing payments, while supporting repairs under licensed staff supervision. Maintain equipment and inventory, prepare deposits and daily reports, and assist with community outreach events. This role works closely with clinical teams to ensure quality service.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Greet patients, schedule appointments, and place outbound follow-up calls for scheduling and weekly evaluations.
  • •Collect patient intake forms and maintain patient files/notes while checking in/out and addressing first-level patient questions.
  • •Verify insurance benefits, complete benefit checks and authorization, and process and collect payments.
  • •Process repairs under supervision, input and manage patient orders, and prepare bank deposits and daily reports.
  • •Maintain equipment and inventory, submit supply requests, and assist with community outreach event planning and logistics.

Pay and Benefits

Salary: USD 20 hourly
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •Previous customer service experience is required.
  • •2+ years in a health care environment is preferred.
  • •High school diploma or equivalent is required; an associate degree is preferred.
  • •Knowledge of HIPAA regulations is required.
  • •Experience with Microsoft Office and Outlook is required.
Experience:2+ yearsHealthcare
Skills:Professional verbal communicationProfessional written communicationRelationship buildingPatient supportCustomer service
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website