Sr. Finance Renewals & Retention Manager

Crowdstrke
Sunnyvale, Redmond
Workplace: OnsiteFull timeUSD 130,000 - 200,000 annuallyFunction: Finance & AccountingExperience: 12+ yearsEducation: bachelorsSkills: ["Analytical thinking","Quantitative analysis","Influence without authority","Executive communication","Data governance"]

Own finance and analytics leadership for a multi-billion-dollar renewals business, serving as the renewals subject-matter expert. Drive bottoms-up forecasting (STR, renewal rates, uplift, churn/contraction), retention metrics (GRR/NRR), and reason-code churn diagnostics. Apply AI/LLM and modern data tooling to accelerate analysis, build propensity-to-renew scoring, automate reporting, and translate insights into targeted retention plays and executive recommendations.

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Crowdstrke
Crowdstrke
4 days ago

Sr. Finance Renewals & Retention Manager

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Last checked: 3 days agoStatus: Live

Job Summary

Own finance and analytics leadership for a multi-billion-dollar renewals business, serving as the renewals subject-matter expert. Drive bottoms-up forecasting (STR, renewal rates, uplift, churn/contraction), retention metrics (GRR/NRR), and reason-code churn diagnostics. Apply AI/LLM and modern data tooling to accelerate analysis, build propensity-to-renew scoring, automate reporting, and translate insights into targeted retention plays and executive recommendations.
Location: Sunnyvale, Redmond
Workplace: Onsite
Employment Type: Full time
Job Function: Finance & Accounting

Key Responsibilities

  • •Own renewals forecasting (weekly, quarterly, annual) for STR, on-time renewal rates, price uplift, expansion, and churn/contraction, reconciling to ARR and explaining variances.
  • •Drive retention analytics and reporting for GRR, NRR, and logo retention across geo/theater, segment, channel/route-to-market, industry/vertical, product, cohort, tenure, and contract term.
  • •Diagnose churn and contraction by building a reason-code taxonomy, validating data quality, creating early-warning signals, and quantifying at-risk ARR.
  • •Apply AI/LLM and predictive techniques to scale analysis, mine renewal notes/CRM commentary/win-loss and support data for churn signals, and automate recurring reporting.
  • •Partner with sales leaders and Deal Desk on pipeline/capacity assumptions, complex renewal structures/pricing/uplift, renewal quota and comp design inputs, and retention play recommendations.

Pay and Benefits

Salary: USD 130,000 - 200,000 annually
Perks:Health Insurance401kPaid LeaveParental LeaveEquity

Key Requirements

  • •12+ years in FP&A, GTM/Sales Finance, Strategic Finance, banking, or consulting.
  • •Direct, hands-on ownership of SaaS/subscription renewals forecasting (STR, renewal rates, uplift) and recurring partnership with renewals/field sales.
  • •Expert fluency in ARR/STR/GRR/NRR, churn and contraction, expansion, multi-year/co-term dynamics, and bookings-to-revenue bridges.
  • •Advanced Excel/Sheets modeling and SQL required; Python a plus, with strong ability to structure ambiguous problems and analyze large imperfect datasets.
  • •Demonstrated use of AI tools (LLM-assisted analysis, code/SQL generation, unstructured-data summarization, reporting automation) with sound validation and data governance.
Experience:12+ yearsSaaSSubscriptionGTM FinanceRenewalsCybersecurity
Education:Bachelor's in Finance, Economics, Engineering, or a related quantitative field
Skills:Analytical thinkingQuantitative analysisInfluence without authorityExecutive communicationData governance
Tech Stack:SQLExcelSheetsPythonAILLMSalesforceCPQClariAnaplanPigmentTableauPower BILookerSnowflakeDatabricksCRMUnstructured data

Company Brief

Crowdstrke
Provides cloud-native endpoint protection, threat intelligence, and security operations solutions that prevent breaches and stop sophisticated cyberattacks across endpoints, cloud workloads, identity, and APIs for enterprises worldwide.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sunnyvale, United States
Founded: 2011
Glassdoor
Glassdoor: 4.4
WebsiteLinkedIn