User Operations Expert

Bybit
Abu Dhabi
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Data-driven decision making","A/B testing","Execution","Cross-functional collaboration","Global teamwork"]

Own lifecycle and growth product operations for core platform products, driving trading through optimized mechanisms and personalized (1:1) user experiences. Define and deliver lifecycle OKRs across signup through KYC, first deposit, first trade, retention, dormancy, and winback. Build segmentation and journey design, run stage-specific interventions, and measure D1/D7/D30 retention, conversions, repeat rates, and Net LTV using A/B testing and data analysis.

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FursaFursa
Bybit
Bybit
1 week ago

User Operations Expert

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own lifecycle and growth product operations for core platform products, driving trading through optimized mechanisms and personalized (1:1) user experiences. Define and deliver lifecycle OKRs across signup through KYC, first deposit, first trade, retention, dormancy, and winback. Build segmentation and journey design, run stage-specific interventions, and measure D1/D7/D30 retention, conversions, repeat rates, and Net LTV using A/B testing and data analysis.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own lifecycle OKRs and deliver against eFTD/eFTT conversion, retention, resurrection rate, and user Net LTV.
  • •Build segmentation frameworks and design/ship end-to-end user journeys across onboarding, engagement, dormancy prevention, and winback.
  • •Create personalization at scale (1:1) using segmentation/tagging to deliver tailored recommendations, messaging, and incentives.
  • •Design and ship stage-specific lifecycle programs for activation, engagement/habit building, high-value cultivation, dormancy prevention, and winback.
  • •Track lifecycle metrics and validate strategies through analysis and A/B testing; collaborate with Product, Data, Marketing, Algorithm, and regional teams to embed plans.

Pay and Benefits

Perks:Learning Budget

Key Requirements

  • •3+ years in growth or product operations with quantifiable growth results.
  • •Deep understanding of the user lifecycle and growth funnel to design scalable operating mechanisms.
  • •Strong data-driven decision-making with a track record of shipping into production.
  • •Hands-on data analysis and A/B testing experience with clear reasoning and execution.
  • •Fluent English and ability to drive execution in a global team environment.
Experience:FinTechCryptocurrencyDigital financial platformsUser lifecycleGrowthA/B testing
Skills:Data-driven decision makingA/B testingExecutionCross-functional collaborationGlobal teamwork
Languages:English
Tech Stack:AI

Company Brief

Bybit
Operates a cryptocurrency exchange and trading platform offering spot, derivatives, copy trading, and related digital asset services for retail and institutional users. The platform focuses on high-liquidity crypto markets, trading tools, and Web3-related products.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Founded: 2018
WebsiteLinkedIn