Specialist - Private Banking Services (UAE Nationals)

Emirates NBD
Dubai
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1-2 yearsSkills: ["Customer service mindset","Professional communication","Collaboration","Attention to detail"]

Support 1–2 Relationship Managers delivering day-to-day Private Banking services to high-net-worth clients. Handle client requests for basic banking products and transactions, manage account documentation, and coordinate with Operations, Credit, Compliance, Legal, and other teams to complete instructions accurately. Apply bank controls under the Lead’s supervision, communicate operational updates to clients, and raise/follow up service requests within agreed timelines.

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FursaFursa
Emirates NBD
Emirates NBD
2 days ago

Specialist - Private Banking Services (UAE Nationals)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Support 1–2 Relationship Managers delivering day-to-day Private Banking services to high-net-worth clients. Handle client requests for basic banking products and transactions, manage account documentation, and coordinate with Operations, Credit, Compliance, Legal, and other teams to complete instructions accurately. Apply bank controls under the Lead’s supervision, communicate operational updates to clients, and raise/follow up service requests within agreed timelines.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Support 1–2 Relationship Managers in the day-to-day management of Private Banking client relationships.
  • •Manage client accounts and execute basic banking transaction requests including transfers, cheque clearing, cash transactions, fixed deposits, account opening, maintenance, and closure.
  • •Coordinate with Operations, Credit, Compliance, Legal, and other departments to execute client instructions accurately and efficiently.
  • •Communicate directly with clients on operational matters, service requests, and call-back confirmations while ensuring client confidentiality.
  • •Prepare and review basic client documentation, raise service requests, follow up on progress, and support annual reviews by collecting and tracking required documents.

Key Requirements

  • •Undergraduate degree in a relevant field or equivalent.
  • •Minimum 1–2 years of related work experience, preferably in banking, customer care, or a service-focused environment.
  • •Advanced knowledge of basic banking products and services and associated operational processes.
  • •Good understanding of compliance, due diligence, anti-money laundering requirements, and standard banking procedures.
  • •Strong attention to detail to prepare accurate documentation and follow internal policies and controls.
Experience:1-2 yearsBankingCustomer care
Skills:Customer service mindsetProfessional communicationCollaborationAttention to detail

Eligibility

Nationality:UAE National

Company Brief

Emirates NBD
Emirates NBD is a leading UAE-based banking group providing retail, corporate, Islamic, investment and private banking, plus asset management and digital banking services across multiple countries in the MENAT region.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1963
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