Implementation Team Lead

Tabs
New York
Workplace: HybridFull timeUSD 175,000 - 205,000 annuallyFunction: Administration & Executive AssistanceExperience: 5-7 yearsSkills: ["Leadership","Communication","Mentoring","Stakeholder management","Problem-solving"]

Hands-on, player-coach leader responsible for mentoring a small team of Implementation Managers, guiding end-to-end SaaS implementations, coordinating ERP integrations (NetSuite, QuickBooks), and driving scalable delivery processes with product, engineering, and operations to ensure successful go-lives.

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Tabs
Tabs
5 months ago

Implementation Team Lead

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Last checked: 4 hours agoStatus: Live

Job Summary

Hands-on, player-coach leader responsible for mentoring a small team of Implementation Managers, guiding end-to-end SaaS implementations, coordinating ERP integrations (NetSuite, QuickBooks), and driving scalable delivery processes with product, engineering, and operations to ensure successful go-lives.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Lead and coach a team of Implementation Managers, providing guidance, feedback, and development support. Model best-in-class project delivery and customer communication.
  • •Own end-to-end onboarding for complex or high-impact customers, mapping business processes, configuring Tabs, managing ERP integrations (NetSuite, QuickBooks), and ensuring smooth go-live.
  • •Drive process improvement by refining playbooks, standardizing workflows, and improving internal tooling and data visibility.
  • •Act as a Customer SME by clearly communicating accounting and revenue recognition concepts to ensure alignment between Tabs and clients’ accounting requirements.
  • •Collaborate cross-functionally with Product, Engineering, and Operations to surface insights, identify product gaps, and prioritize enhancements.

Pay and Benefits

Salary: USD 175,000 - 205,000 annually
Equity and Bonus:Equity
Perks:Paid Leave401kHealth InsuranceParentral LeaveCommuter BenefitsEquityLearning BudgetRemote Work

Key Requirements

  • •5-7 years of experience in software implementation, customer onboarding, or professional services at SaaS or fintech companies
  • •Experience mentoring or managing a small team while maintaining direct project ownership
  • •Strong technical and accounting fluency, ideally with knowledge about ASC 606 revenue recognition, order-to-cash workflows, or ERP integrations (NetSuite, QuickBooks)
  • •Proven ability to manage complex client implementations end to end, balancing speed, accuracy, and customer satisfaction
  • •Excellent communication skills across finance, accounting, and technical stakeholders
Experience:5-7 yearsSaasFintechErp integrationsASC 606
Skills:LeadershipCommunicationMentoringStakeholder managementProblem-solving
Certifications:CPA
Tech Stack:NetSuiteQuickBooksASC 606ERP integrations

Company Brief

Tabs
Tabs offers a cloud-based software platform that helps teams organize, track, and manage workstreams and data through a simple, collaborative interface for improving operational visibility and cross-functional coordination.
Industry: SaaS
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