Operations Manager

HSBC
Bengaluru
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 6-8 yearsEducation: bachelorsSkills: ["Leadership","Teamwork","Coaching","Risk management","Prioritization"]

Lead operations for Markets Middle Office processes, ensuring deadlines, data completeness/accuracy, and smooth coordination between offshore and onsite teams. Conceptualize and build robust MIS for performance monitoring and reporting to business heads and partners. Manage, coach, and motivate staff while driving productivity, quality assurance, change management, and operational risk awareness. Coordinate with key HSBC functions (Front Office Risk Analytics, Product Control, Traded Risk Management, Collateral Management and Compliance) to support control standards and timely audit/regulatory follow-ups.

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FursaFursa
HSBC
HSBC
4 weeks ago

Operations Manager

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead operations for Markets Middle Office processes, ensuring deadlines, data completeness/accuracy, and smooth coordination between offshore and onsite teams. Conceptualize and build robust MIS for performance monitoring and reporting to business heads and partners. Manage, coach, and motivate staff while driving productivity, quality assurance, change management, and operational risk awareness. Coordinate with key HSBC functions (Front Office Risk Analytics, Product Control, Traded Risk Management, Collateral Management and Compliance) to support control standards and timely audit/regulatory follow-ups.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Develop understanding of the business and product area and manage requests to timely completion, including project/ad hoc/remedial work.
  • •Create robust MIS for business heads and partners to support performance monitoring and review.
  • •Ensure Markets Middle Office deadlines are met and submitted data is complete and accurate; review final data for downstream users.
  • •Apply control principles (e.g., segregation of duties) and undertake mandatory risk and regulatory training for the role.
  • •Coordinate with HSBC functions and manage staff direction/motivation in an ever-changing environment while producing management and ad hoc reports timely.

Key Requirements

  • •Graduate or post-graduate in finance and accounting (preferred).
  • •6-8 years of operations experience.
  • •Excellent prioritizing, planning, and organizing skills with ability to comprehend and minimize operational risks.
  • •Ability to manage and develop a team across diverse operational processes.
  • •Knowledge of internal/external rules, regulations, internal controls, compliance policies, and operational risk management.
Experience:6-8 yearsOperations
Education:Bachelor's in finance and accounting
Skills:LeadershipTeamworkCoachingRisk managementPrioritization

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn