Guest Services - Truliant Amphitheater

Live Nation Entertainment
Charlotte
Workplace: OnsitePart timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Interpersonal skills","Judgment","Tact","Diplomacy"]

Provide guest-facing support at the Truliant Amphitheater by greeting visitors, scanning tickets, answering questions, and helping guests find their seats. Keep the venue safe, clean, and presentable, resolve guest complaints, and verify ticket/pass authenticity. Assist guests with special needs and guide people during emergencies. Participate in venue recycling and sustainability efforts and support end-of-show closeout tasks.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Guest Services - Truliant Amphitheater

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide guest-facing support at the Truliant Amphitheater by greeting visitors, scanning tickets, answering questions, and helping guests find their seats. Keep the venue safe, clean, and presentable, resolve guest complaints, and verify ticket/pass authenticity. Assist guests with special needs and guide people during emergencies. Participate in venue recycling and sustainability efforts and support end-of-show closeout tasks.
Location: Charlotte
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Greet guests, scan tickets upon entry, answer questions, and assist with locating seats and entry to various seat levels.
  • •Maintain the venue’s safety, cleanliness, and presentation for guests.
  • •Resolve guest complaints or problems and help with special-needs accommodations.
  • •Verify ticket/pass authenticity and assist in restricted-area credential checks when needed.
  • •Guide guests to exits and provide instructions in case of emergency, and support recycling/sustainability and end-of-show closeout tasks.

Key Requirements

  • •High School Diploma or equivalent (preferred).
  • •At least 1+ year in a guest service role (preferred).
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Acute sense of judgment, tact, and diplomacy.
  • •Ability to constantly walk, climb stairs, and occasionally sit, lift, and carry 25 lbs.+.
Experience:1+ yearsGuest services
Education:High School
Skills:CommunicationInterpersonal skillsJudgmentTactDiplomacy

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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