Specialist II - Universal Banker (CSR) Gloucester CH

Sandy Spring Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 2+ yearsSkills: ["Customer service","Coaching","Process improvement","Risk awareness","Cross-selling"]

Deliver high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. Manage day-to-day branch service operations, support client transactions, and ensure accurate, timely execution of frontline banking activities. Coach branch teams, implement process improvements, and monitor operational controls to reduce risk. Handle teller transactions, open new accounts, and cross-sell/referral activities to strengthen customer relationships.

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Sandy Spring Bancorp
Sandy Spring Bancorp
2 days ago

Specialist II - Universal Banker (CSR) Gloucester CH

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. Manage day-to-day branch service operations, support client transactions, and ensure accurate, timely execution of frontline banking activities. Coach branch teams, implement process improvements, and monitor operational controls to reduce risk. Handle teller transactions, open new accounts, and cross-sell/referral activities to strengthen customer relationships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Manage day-to-day branch service operations to deliver consistent client experiences
  • •Support client transactions and ensure accurate, timely execution of frontline banking activities
  • •Open new accounts and handle teller transactions
  • •Marketing and cross-selling bank products and services; resolve complex customer service issues
  • •Coach branch teams and implement process improvements while monitoring operational controls to maintain compliance

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •2+ years of relevant experience
  • •Basic knowledge of job procedures & tools obtained through work experience
  • •May require vocational or technical training
  • •Ability to stand for extended periods of time
  • •Ability to lift objects up to 30 lbs
Experience:2+ years
Skills:Customer serviceCoachingProcess improvementRisk awarenessCross-selling

Company Brief

Sandy Spring Bancorp
Bank holding company for Sandy Spring Bank, providing commercial and personal banking, lending, treasury management, and wealth services across the Mid-Atlantic region. Serves businesses, individuals, and nonprofit organizations through a branch and digital banking network.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Olney, United States
Founded: 1868
WebsiteLinkedIn