Security - Theatre of Living Arts

Live Nation Entertainment
Philadelphia
Workplace: OnsitePart timeFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Teamwork","Judgment","Diplomacy"]

Interact with guests by answering inbound calls and in-person inquiries, resolving concerns, and documenting customer interactions. Adapt to guest needs, solicit sales of additional services or products, and refer unresolved grievances to the right departments. Support venue operations by participating in sustainability efforts and helping close the venue after shows, including collecting recyclables and properly storing event equipment.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Security - Theatre of Living Arts

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Interact with guests by answering inbound calls and in-person inquiries, resolving concerns, and documenting customer interactions. Adapt to guest needs, solicit sales of additional services or products, and refer unresolved grievances to the right departments. Support venue operations by participating in sustainability efforts and helping close the venue after shows, including collecting recyclables and properly storing event equipment.
Location: Philadelphia
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Deliver exemplary customer service by answering inbound calls or in-person inquiries to resolve customer concerns.
  • •Adapt to customer needs, ensuring they are understood and that appropriate actions meet expectations.
  • •Refer unresolved customer grievances to designated departments for further investigation.
  • •Solicit sales of new or additional services or products and provide order/complaint details by phone or in person.
  • •Participate in venue sustainability efforts and help close the venue after shows, including collecting recyclables and storing equipment.

Key Requirements

  • •High school diploma or equivalent.
  • •At least 2 years of customer service and communications experience.
  • •Strong strategic thinking and creative problem-solving skills.
  • •Excellent verbal, written, and interpersonal communication skills.
  • •Ability to walk constantly, climb stairs, and lift/carry up to 50 lbs.
Experience:2+ years
Education:High School
Skills:CommunicationProblem-solvingTeamworkJudgmentDiplomacy

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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