Inside Sales Account Manager, Ocean Division

Alfalaval
United Kingdom
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Customer focus","Relationship building","Communication","Organisational skills","Proactive mindset"]

Manage customer relationships and drive sales of Alfa Laval products and services across the UK & Ireland maritime market, primarily through digital and remote channels. Serve as a trusted point of contact for enquiries, quotations, and commercial opportunities, analysing customer data and market trends to uncover profitable growth. Coordinate internally across sales, service, and technical support teams, maintain CRM data, and progress opportunities through to closure, including drydock-related pursuits.

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FursaFursa
Alfalaval
Alfalaval
1 month ago

Inside Sales Account Manager, Ocean Division

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Manage customer relationships and drive sales of Alfa Laval products and services across the UK & Ireland maritime market, primarily through digital and remote channels. Serve as a trusted point of contact for enquiries, quotations, and commercial opportunities, analysing customer data and market trends to uncover profitable growth. Coordinate internally across sales, service, and technical support teams, maintain CRM data, and progress opportunities through to closure, including drydock-related pursuits.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Drive sales of Alfa Laval products and services to maritime industry customers in line with established sales processes and guidelines.
  • •Manage and develop a portfolio of customer accounts, building relationships through proactive digital engagement and remote sales activities.
  • •Ensure timely follow-up on enquiries, quotations, and commercial opportunities, progressing opportunities through to closure.
  • •Analyse customer data, market trends, and installed base potential to identify opportunities for profitable growth and improve sales funnel conversion.
  • •Maintain high-quality CRM data and use digital tools to manage pipeline visibility, customer activity, reporting, and sales performance.

Pay and Benefits

Perks:Holiday EntitlementHealth InsuranceLife AssuranceCycle ToLearning Budget

Key Requirements

  • •Experience in inside sales, account management, or technical-commercial sales, ideally within the maritime industry or with technical products/services for marine customers.
  • •Commercial understanding with the ability to identify customer needs and translate them into value-adding solutions.
  • •Ability to identify, qualify, and progress sales opportunities through the pipeline, including follow-up of quotations and commercial proposals.
  • •Capability to analyse customer data, sales pipelines, and market trends to prioritise actions for profitable growth.
  • •Strong customer focus and relationship-building ability via phone, email, virtual meetings, and other digital channels.
Experience:MaritimeInside salesAccount managementTechnical-commercial sales
Skills:Customer focusRelationship buildingCommunicationOrganisational skillsProactive mindset
Languages:English
Tech Stack:CRM systemsMicrosoft OfficeDigital tools

Company Brief

Alfalaval
Designs and manufactures heat transfer, separation and fluid handling equipment and systems for industries including energy, food, water, marine and wastewater to improve productivity, energy efficiency and environmental performance.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Lund, Sweden
Founded: 1883
WebsiteLinkedIn