Retail - Store Advisor（IFS）

On Holding
Beijing, China
Workplace: OnsiteContractFunction: Consulting & AdvisoryEducation: bachelorsSkills: ["Communication","Customer service","Teamwork","Problem-solving"]

Store Advisor position in APAC retail team supporting On’s China retail operations. You’ll deliver proactive, exceptional customer service, embody On’s values, lead community events, troubleshoot in-store systems, and help drive store targets while staying aware of market trends and competitor activity.

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On Holding
On Holding
1 year ago

Retail - Store Advisor（IFS）

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Job Summary

Store Advisor position in APAC retail team supporting On’s China retail operations. You’ll deliver proactive, exceptional customer service, embody On’s values, lead community events, troubleshoot in-store systems, and help drive store targets while staying aware of market trends and competitor activity.
Location: Beijing, China
Workplace: Onsite
Employment Type: Contract
Job Function: Consulting & Advisory

Key Responsibilities

  • •Provide exceptional customer service and proactively engage with customers to communicate On's values and brand philosophy
  • •Collaborate with Store Leader and team to achieve store targets and retail performance
  • •Serve as in-store troubleshooting expert for On's store systems
  • •Participate in On's community activities and potentially lead future events
  • •Create an inclusive shopping experience and stay aware of market trends and local competition

Key Requirements

  • •Bachelor's Degree or higher; experience considered in combination with education
  • •Strong interpersonal and communication skills
  • •Proactive, problem-solving oriented with an entrepreneurial mindset
  • •Ability to greet customers in English and work weekends, evenings, and holidays as needed
  • •Commitment to delivering exceptional customer service and maintaining inclusivity in customer interactions
Experience:Retail
Education:Bachelor's
Skills:CommunicationCustomer serviceTeamworkProblem-solving
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn