Portfolio Director - ServiceNow (Global role) (Glasgow, GB)

Atos
Glasgow
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Stakeholder management","Executive communication","Storytelling","Competitive analysis","Innovation mindset"]

Define, manage, and evolve a global portfolio of ServiceNow offerings, solutions, and innovation assets. Translate strategic vision into differentiated offerings, roadmaps, investment plans, and AI innovation themes (GenAI and Agentic AI). Own pricing, packaging, and GTM toolkits (offering sheets, sales plays, use case packs, customer-value narratives), drive competitive differentiation, and ensure portfolio coherence with ServiceNow’s product roadmap across industries and regions.

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Atos
Atos
1 month ago

Portfolio Director - ServiceNow (Global role) (Glasgow, GB)

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Last checked: 16 hours agoStatus: Live

Job Summary

Define, manage, and evolve a global portfolio of ServiceNow offerings, solutions, and innovation assets. Translate strategic vision into differentiated offerings, roadmaps, investment plans, and AI innovation themes (GenAI and Agentic AI). Own pricing, packaging, and GTM toolkits (offering sheets, sales plays, use case packs, customer-value narratives), drive competitive differentiation, and ensure portfolio coherence with ServiceNow’s product roadmap across industries and regions.
Location: Glasgow
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Define and maintain global ServiceNow offerings and solutions across modules, industries, and capabilities, including scope, value propositions, personas, use cases, and success metrics.
  • •Own the global portfolio roadmap by monitoring market trends, ServiceNow releases, ecosystem movements, and customer demand signals to prioritize feature and capability development.
  • •Drive competitive differentiation through benchmarking and positioning, ensuring each offering has a clear differentiation narrative and supporting GTM battlecards and materials.
  • •Set pricing models, packaging structures, and service tiers, and develop GTM toolkits such as offering sheets, sales plays, use case packs, and customer-value narratives.
  • •Lead R&D and innovation initiatives, including automation and AI-driven workflows, and own the Agentic AI/GenAI roadmap for use cases, AI agents and workflows, data/model integration, and industry-specific accelerators.

Key Requirements

  • •Strong background in ServiceNow portfolio management, product management, solutioning, or innovation leadership.
  • •Deep understanding of the ServiceNow platform, modules, AI features, and ecosystem.
  • •Experience defining offerings, pricing models, solution architectures, and GTM toolkits.
  • •Exposure to AI, especially GenAI, workflow automation, LLM integration, and agentic AI concepts.
  • •Strong commercial acumen and ability to analyze competitive landscapes and craft differentiation strategies.
Skills:Stakeholder managementExecutive communicationStorytellingCompetitive analysisInnovation mindset
Tech Stack:ServiceNowGenAIAgentic AILLM integrationNow AssistAI Control Tower

Company Brief

Atos
Global digital services and consulting firm delivering cloud, cybersecurity, big data, digital workplace, and managed services to enterprise and public sector clients. Provides IT transformation, systems integration, and outsourcing solutions worldwide.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bezons, France
Founded: 1997
WebsiteLinkedIn