Personal Banker Associate II - Michigan American
Michigan
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative sales","Relationship building","Risk awareness","Professional communication","Customer service"]Become a Retail Personal Banker II by completing a 4–8 week onboarding and education program with rotations in Operations and Sales & Service, followed by a certification. In this sales-focused role, build customer profiles using a consultative process and Financial Needs Assessment, cross-sell deposits, loans, and fee-based services, and retain customers through proactive outreach and appointment setting. Partner with mortgage, small business, commercial, and investment teams while following policies, managing risk, and delivering strong customer experience.

