Senior Product Designer - Disputes
Mercury
San Francisco, New York, Canada
Workplace: RemoteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 4+ yearsSkills: ["Design","Systems thinking","Interaction design","Visual design","Service design"]Senior Product Designer to craft end-to-end dispute experiences across banking products, balancing customer needs, operational realities, and regulatory constraints. You’ll design workflows spanning customer journeys and investigator tooling, grounding decisions in research and collaborating with Product, Engineering, Operations, Compliance, and Strategy to reduce uncertainty and build trust in high-stakes banking scenarios.

