Personal Banker Associate I - 17 Mile and Ryan

Fifth Third Bancorp
Michigan
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer relationship building","Risk management","Communication","Confidentiality"]

Become a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations in operations and sales/service. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and proactively reach out using approved marketing tools. Cross-sell, support business partner referrals (mortgage, small business, commercial, investment), help guide CSRs, and meet customer experience and production goals while managing risk and maintaining confidentiality.

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Fifth Third Bancorp
Fifth Third Bancorp
4 days ago

Personal Banker Associate I - 17 Mile and Ryan

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Last checked: 4 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations in operations and sales/service. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and proactively reach out using approved marketing tools. Cross-sell, support business partner referrals (mortgage, small business, commercial, investment), help guide CSRs, and meet customer experience and production goals while managing risk and maintaining confidentiality.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain product/service knowledge for retail consumer and small business offerings and recommend appropriate solutions.
  • •Use CAMP and other approved marketing tools to proactively reach out to customers, set appointments, and conduct periodic financial reviews.
  • •Cross-sell to existing customers and perform outside sales activities, including onsite presentations and community events.
  • •Process teller transactions and participate in the consumer loan and bankcard process from application through closing, while maintaining risk controls and confidentiality.
Travel: Medium travel

Key Requirements

  • •College degree or work experience with transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Ability to develop comfort with sales activities to acquire new consumer households and small business customers and/or cross-sell to existing customers.
  • •Ability to demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •S.A.F.E. Act registration at the time of employment through NMLS (MU4R registration required).
Experience:Financial services
Skills:Consultative sellingCustomer relationship buildingRisk managementCommunicationConfidentiality
Licenses:NMLS MU4R
Certifications:S.A.F.E. Act registration (NMLS)
Tech Stack:CAMPNMLSMU4R

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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