Renuity

4 weeks ago

Call Center - Customer Service Agent (On-Site)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 41 minutes agoStatus: Live

Job Summary

Join our Call Center Inside Sales team as a Customer Service Agent, handling lead processing, appointment management, and inbound/outbound calls. This on-site role in Madison offers full-time or part-time options, a night/weekend shift, a supportive environment, uncapped bonuses, and clear paths for advancement within a nationwide network.

Location: Madison

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Manage all appointments generated through face-to-face sources and enter them into the CRM
•Accurately document all call attempts, applying appropriate dispositions and detailed notes for each interaction
•Handle inbound calls from promoters and place outbound calls to reach unverified leads
•Participate in regular department contests and achieve both personal and team goals

Pay and Benefits

Salary: USD 17.5 hourly

Perks:Health InsuranceDentalVision401kPaid HolidaysDisability InsurancePaid Leave

Key Requirements

•Strong communication skills and an outgoing personality
•Motivated, competitive, goal-driven energy
•Professional presence and a team-first mindset
•Reliability and consistency in attendance and performance
•Ability to multitask, prioritize, and stay organized

Experience:Call centerCustomer serviceHome improvement

Skills:CommunicationTeamworkOrganizationReliabilityMultitaskingTech-savvy

Tech Stack:CRMComputer applicationsMicrosoft Office

Company Brief

Renuity

Provides home maintenance, renovation, and property improvement services, connecting homeowners with vetted contractors and managing projects from initial quote through completion.

Industry: Construction Tech

Website

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Renuity

4 weeks ago

Call Center - Customer Service Agent (On-Site)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 41 minutes agoStatus: Live

Job Summary

Location: Madison

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Manage all appointments generated through face-to-face sources and enter them into the CRM
•Accurately document all call attempts, applying appropriate dispositions and detailed notes for each interaction
•Handle inbound calls from promoters and place outbound calls to reach unverified leads
•Participate in regular department contests and achieve both personal and team goals

Pay and Benefits

Salary: USD 17.5 hourly

Perks:Health InsuranceDentalVision401kPaid HolidaysDisability InsurancePaid Leave

Key Requirements

•Strong communication skills and an outgoing personality
•Motivated, competitive, goal-driven energy
•Professional presence and a team-first mindset
•Reliability and consistency in attendance and performance
•Ability to multitask, prioritize, and stay organized

Experience:Call centerCustomer serviceHome improvement

Skills:CommunicationTeamworkOrganizationReliabilityMultitaskingTech-savvy

Tech Stack:CRMComputer applicationsMicrosoft Office

Company Brief

Renuity

Provides home maintenance, renovation, and property improvement services, connecting homeowners with vetted contractors and managing projects from initial quote through completion.

Industry: Construction Tech

Website