Business Office Associate - Full Time

CarMax
Charleston
Workplace: OnsiteFull timeUSD 15 - 21 hourlyFunction: Business OperationsSkills: ["Customer service","Organization","Multitasking","Communication","Confidentiality"]

Support day-to-day store operations by processing and auditing paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation. Manage auction and appraisal transactions with accurate titles, payoffs, and funding documentation. Handle cash management and deposits while following security protocols, and maintain a clean, compliant work area. Provide customer service, communicate clearly with teams, and help train and support new associates across departments.

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FursaFursa
CarMax
CarMax
2 months ago

Business Office Associate - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support day-to-day store operations by processing and auditing paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation. Manage auction and appraisal transactions with accurate titles, payoffs, and funding documentation. Handle cash management and deposits while following security protocols, and maintain a clean, compliant work area. Provide customer service, communicate clearly with teams, and help train and support new associates across departments.
Location: Charleston
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit retail and wholesale paperwork, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and funding documentation.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and perform clerical duties like filing, data entry, and reconciliation.

Pay and Benefits

Salary: USD 15 - 21 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Experience:Retail operationsCustomer serviceAutomotive retail
Skills:Customer serviceOrganizationMultitaskingCommunicationConfidentiality
Tech Stack:Microsoft OfficeData entry

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn