Tala

1 month ago

Performance Insights & Automation Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

The Performance Insights & Automation Analyst builds automated data pipelines and AI-enabled reporting for Tala's Shared Services, delivering deep-dive analytics, forecasting, and self-service dashboards to executives and site directors, while removing manual reporting and establishing a single source of truth.

Location: Philippines

Workplace: Hybrid

Job Function: Data Analytics & Business Intelligence

Key Responsibilities

•Reporting Automation & AI Analytics: Architect and maintain automated data pipelines using SQL and BI tools. Integrate AI analytics for the WFM team, utilizing Gemini to generate automated reports and synthesized insights.
•Ad Hoc & BAU Operational Support: Provide dedicated reporting support for pilots, experiments, dialer adjustments, and new campaigns.
•Deep-Dive Analytics: Conduct weekly and monthly performance deep dives to identify trends in recovery rates, connect rates, and agent efficiency, providing actionable insights to leadership.
•Performance Forecasting: Build predictive models that estimate staffing needs based on marketing spend, historical trends, and collection targets.
•Efficiency Projects: Lead data-driven initiatives to reduce manual reporting time for operational leads.

Key Requirements

•Advanced SQL proficiency and extensive experience with BI tools such as Looker, Snowflake, or Tableau.
•Familiarity with Generative AI (e.g., Gemini) for data synthesis and automated report generation.
•Analytical thinking with the ability to synthesize complex datasets into clear business recommendations.
•Data visualization skills to design intuitive dashboards for non-technical stakeholders.

Skills:Analytical thinkingCommunicationProblem-solving

Languages:English

Tech Stack:SQLLookerSnowflakeTableauGemini

Company Brief

Tala

Provides mobile-first financial services and credit to underserved consumers in emerging markets using alternative data and machine learning to underwrite microloans, payments, and savings products via a smartphone app.

Industry: Lending

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series E+

Headquarters: Santa Monica, United States

Founded: 2011

Website

Loading job details...

Preparing the role view and application actions.

Tala

1 month ago

Performance Insights & Automation Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Philippines

Workplace: Hybrid

Job Function: Data Analytics & Business Intelligence

Key Responsibilities

•Reporting Automation & AI Analytics: Architect and maintain automated data pipelines using SQL and BI tools. Integrate AI analytics for the WFM team, utilizing Gemini to generate automated reports and synthesized insights.
•Ad Hoc & BAU Operational Support: Provide dedicated reporting support for pilots, experiments, dialer adjustments, and new campaigns.
•Deep-Dive Analytics: Conduct weekly and monthly performance deep dives to identify trends in recovery rates, connect rates, and agent efficiency, providing actionable insights to leadership.
•Performance Forecasting: Build predictive models that estimate staffing needs based on marketing spend, historical trends, and collection targets.
•Efficiency Projects: Lead data-driven initiatives to reduce manual reporting time for operational leads.

Key Requirements

•Advanced SQL proficiency and extensive experience with BI tools such as Looker, Snowflake, or Tableau.
•Familiarity with Generative AI (e.g., Gemini) for data synthesis and automated report generation.
•Analytical thinking with the ability to synthesize complex datasets into clear business recommendations.
•Data visualization skills to design intuitive dashboards for non-technical stakeholders.

Skills:Analytical thinkingCommunicationProblem-solving

Languages:English

Tech Stack:SQLLookerSnowflakeTableauGemini

Company Brief

Tala

Industry: Lending

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series E+

Headquarters: Santa Monica, United States

Founded: 2011

Website