Director, Content & Publishing Operations

Informa
London
Workplace: HybridFull timeFunction: Content & Editorial (Writing/Editing)Skills: ["Strategic leadership","Operational excellence","Risk management","Continuous improvement","Stakeholder management"]

Lead global content and publishing operations for Informa TechTarget, managing a centralized team across editing, design, translation, platform usability, and multimedia. Own operational excellence for research content production and publishing, driving risk management, continuous improvement, and a technology-first operating model. Set a 3-year strategic plan with budgets and KPIs, partner with senior stakeholders across Research, Consulting, Technology, Finance, and Operations, and guide managers and team leads to deliver high-quality, client-aligned work.

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FursaFursa
Informa
Informa
22 hours ago

Director, Content & Publishing Operations

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Last checked: 16 hours agoStatus: Live

Job Summary

Lead global content and publishing operations for Informa TechTarget, managing a centralized team across editing, design, translation, platform usability, and multimedia. Own operational excellence for research content production and publishing, driving risk management, continuous improvement, and a technology-first operating model. Set a 3-year strategic plan with budgets and KPIs, partner with senior stakeholders across Research, Consulting, Technology, Finance, and Operations, and guide managers and team leads to deliver high-quality, client-aligned work.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Director level

Key Responsibilities

  • •Set strategic direction, operating objectives, and performance standards for global content operations, including workforce planning and succession.
  • •Define and evolve the strategic operating model and organizational design, aligning structures, workflows, governance, systems, and resourcing to business priorities.
  • •Own operational risk management across capacity, delivery, process, technology, and organizational risks, and implement mitigation for business continuity.
  • •Oversee operational transformation initiatives to improve processes, systems, and ways of working to enhance quality, efficiency, and scalability.
  • •Provide inspirational leadership to managers and team leads and establish operational governance, performance frameworks, KPIs, and reporting mechanisms.

Pay and Benefits

Equity and Bonus:Equity
Perks:Paid LeaveLearning BudgetRemote WorkPrivate MedicalEquity

Key Requirements

  • •Proven ability to operate at both strategic and operational levels, evolving and overseeing content production processes.
  • •Experience with modern content management systems, analytics tools, and AI solutions, understanding how technology transforms operations.
  • •Demonstrated ability to manage multiple complex initiatives simultaneously through strong project management.
  • •Strong experience navigating matrix organizations, building consensus across diverse teams, and engaging confidently with senior stakeholders.
  • •In-depth knowledge of business processes that deliver content efficiently and cost-effectively at high quality.
Experience:B2B technologyOnline publishingResearch contentICT industry intelligence
Skills:Strategic leadershipOperational excellenceRisk managementContinuous improvementStakeholder management
Languages:English (UK)
Tech Stack:Content management systemsAnalytics toolsAI solutionsMultimedia

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn