Service Coordinator

Trane Technologies
United States
Workplace: HybridFull timeUSD 33,400 - 61,179.99Function: Executive & General ManagementEducation: certificationSkills: ["Customer service","Organization","Multitasking","Attention to detail","Prioritization"]

Coordinate service operations by planning and dispatching resources to execute service agreements and repair work. Schedule personnel, materials, subcontractors, and equipment, while communicating daily with Project Managers and HVAC Field Technician leadership. Generate work orders and review project paperwork, routing concerns to maintain customer satisfaction. Partner with Parts and Acquisition to align operational needs and reports.

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Trane Technologies
Trane Technologies
4 days ago

Service Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Coordinate service operations by planning and dispatching resources to execute service agreements and repair work. Schedule personnel, materials, subcontractors, and equipment, while communicating daily with Project Managers and HVAC Field Technician leadership. Generate work orders and review project paperwork, routing concerns to maintain customer satisfaction. Partner with Parts and Acquisition to align operational needs and reports.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Plan, coordinate, control, and direct operational resources to execute service agreements and repair work.
  • •Coordinate service resources by dispatching and assigning team members to projects based on needs, skills, and availability.
  • •Schedule personnel, materials, subcontractors, and equipment for project execution.
  • •Communicate with Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls and HVAC technicians.
  • •Generate work orders, review project paperwork, forward materials to Project Administrators, and maintain customer satisfaction by routing and responding to concerns.

Pay and Benefits

Salary: USD 33,400 - 61,179.99
Perks:Health Insurance401k MatchPaid LeaveTuition AssistancePaid HolidaysFertility CoverageAdoption Assistance

Key Requirements

  • •Certificate/degree from college or technical school with 1 year related experience and/or training, or 3 years related experience and/or training with HS Diploma/GED.
  • •Excellent customer service skills and comfort communicating on the phone.
  • •Strong organization, multitasking, and ability to prioritize during frequent interruptions.
  • •Attention to detail and ability to work in a fast-paced environment.
  • •Proficiency with Word, Excel, Outlook, and Windows; flexibility to work overtime/weekends as required.
Experience:HVACService operationsEnergy management systems
Education:Certification / Diploma
Skills:Customer serviceOrganizationMultitaskingAttention to detailPrioritization
Tech Stack:WordExcelOutlookWindows

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn