Director, People Operations
Shield AI
San Diego, Dallas
Workplace: OnsiteFull timeUSD 160,000 - 250,000 annuallyFunction: People, HR & TalentExperience: 15+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Stakeholder management"]Lead and evolve the People Operations function, defining the operating model and multi-year roadmap across interviewing, hiring, onboarding, and the employee lifecycle. Own day-to-day service delivery and scale the team with KPIs, operating rhythms, and continuous process improvement. Transform operations into a self-service, AI-enabled support model with governance, knowledge management, analytics, and technology roadmapping using platforms like UKG, Jira Service Management, and Ashby.

