IT Support Specialist

Deliver reliable IT services across one or more Amcor sites, supporting up to 300 managed devices per FTE. Own end-to-end service delivery including user support, IT asset management, procurement, configuration, repairs, licensing, security, and local IT projects. Lead end-user education, document knowledge base items and procedures, and provide technical support for hardware, printers, networking, LAN switches/access points, servers, patching, and monitoring tools. Ensure activities follow global IT standards and security policies.