Claims Facilitator (Cary, NC, US, 27518)

Erie Insurance Group
Raleigh
Workplace: OnsiteFull timeUSD 40,121 - 64,090Function: Insurance & ActuarialExperience: 1+ yearsEducation: high_schoolSkills: ["Customer focus","Detail orientation","Collaborates","Ensures accountability","Information management skills","Decision quality","Nimble learning","Instills trust","Optimizes work processes"]

Settle first- and third-party automobile and low-severity property claims within your authority, contacting policyholders and claimants, verifying coverage, establishing reserves, and issuing payments using approved methods. Maintain regular review of pending claims, enter loss information into the claims system, handle inquiries from multiple parties, and prepare correspondence and claim forms. Work onsite in the Raleigh branch office and obtain required state licensing within the stated timeframe.

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FursaFursa
Erie Insurance Group
Erie Insurance Group
1 day ago

Claims Facilitator (Cary, NC, US, 27518)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Settle first- and third-party automobile and low-severity property claims within your authority, contacting policyholders and claimants, verifying coverage, establishing reserves, and issuing payments using approved methods. Maintain regular review of pending claims, enter loss information into the claims system, handle inquiries from multiple parties, and prepare correspondence and claim forms. Work onsite in the Raleigh branch office and obtain required state licensing within the stated timeframe.
Location: Raleigh
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Settle first-party automobile, third-party clear liability automobile, and low severity property claims within limits of authority.
  • •Contact policyholders and/or claimants, verify coverage, set reserves, and issue payments using approved payment methods.
  • •Establish contact with all parties involved in the claim in accordance with company expectations.
  • •Handle inquiries from policyholders, agents, insurance carriers, claimants, and others.
  • •Enter loss information into the claims system and prepare correspondence, forms, and related materials.
Travel: Low travel

Pay and Benefits

Salary: USD 40,121 - 64,090
Perks:Health InsuranceDentalVisionPension401kPaid LeaveLearning Budget

Key Requirements

  • •High school diploma or GED and one year of related claims handling, customer service, or clerical experience required (or equivalent education).
  • •Settle first-party automobile, third-party clear liability automobile, and low severity property claims within limits of authority.
  • •Obtain appropriate state licenses as required by the state within 45 days (external applicants).
  • •Ability to perform frequent manual keying/data entry and computer use (50–80%).
  • •Bachelor’s or Associate’s degree preferred; pursuit of general insurance education preferred.
Experience:1+ yearsInsuranceClaims handlingCustomer service
Education:High School
Skills:Customer focusDetail orientationCollaboratesEnsures accountabilityInformation management skillsDecision qualityNimble learningInstills trustOptimizes work processes

Company Brief

Erie Insurance Group
Erie Insurance Group is a mutual insurance company providing auto, home, business, and life insurance products through a network of independent agents, serving customers across multiple U.S. states with a focus on local service and claims support.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Erie, United States
Founded: 1925
WebsiteLinkedIn