Product Director – FinCrime & Operations Platform

Wise
London
Workplace: HybridFull timeGBP 145,000 - 185,000 annuallyFunction: Product ManagementSkills: ["People leadership","Data-driven decision-making","Cross-functional collaboration","Strategic thinking","Product coaching"]

Own the product strategy and evolution of an internal platform that powers risk data collection, intelligent case handling, and AI-augmented workflows for financial crime operations. Lead a 30-person, multi-team squad across engineers, designers, and analysts, unifying fragmented tooling and standardizing operational processes globally. Partner with Data Science to deploy predictive decisioning and LLM-powered copilots that improve analyst output, accelerate compliance rule deployment, and reduce the cost of servicing.

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FursaFursa
Wise
Wise
1 month ago

Product Director – FinCrime & Operations Platform

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the product strategy and evolution of an internal platform that powers risk data collection, intelligent case handling, and AI-augmented workflows for financial crime operations. Lead a 30-person, multi-team squad across engineers, designers, and analysts, unifying fragmented tooling and standardizing operational processes globally. Partner with Data Science to deploy predictive decisioning and LLM-powered copilots that improve analyst output, accelerate compliance rule deployment, and reduce the cost of servicing.
Location: London
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Product Management
Seniority: Director level

Key Responsibilities

  • •Lead a 30-person, multi-team squad by setting strategic vision, coaching product execution, and guiding delivery across teams.
  • •Move operations from manual review to AI-augmented, predictive workflows for KYC, EDD, and fraud investigation using automation and decisioning.
  • •Create end-to-end case handling and workflow experiences with flexible workflow engines for deploying new compliance rules and investigation paths.
  • •Unify fragmented tools into a cohesive operational platform by standardizing risk, QA, and workforce management processes globally.
  • •Bridge global product teams, compliance officers, and operational leaders to ensure platform improvements directly reduce the cost of servicing, operating as a player-coach.

Pay and Benefits

Salary: GBP 145,000 - 185,000 annually

Key Requirements

  • •Have built and scaled complex platforms or B2B SaaS products supporting high-volume users with high-availability, low-latency workflows.
  • •Know how to productize data science using heuristics, predictive models, and LLM summarization to automate manual operations.
  • •Demonstrate proven people leadership by hiring, onboarding, and mentoring Product Managers across IC and lead roles.
  • •Use SQL/data tools to identify operational bottlenecks, quantify friction, and measure automation ROI with data-driven storytelling.
  • •Bring a consumer-grade mindset to internal tooling, with strong UX and developer/analyst ergonomics focus.
Experience:Financial servicesB2B SaaSPlatformAIMachine learningLLMsOperational workflows
Skills:People leadershipData-driven decision-makingCross-functional collaborationStrategic thinkingProduct coaching
Languages:English (UK)
Tech Stack:SQLMachine learningLLMsGenerative AIAI copilotsPredictive models

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
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