Technical Support Administrator (Boise, US)

Denodo
Boise
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Service-oriented approach","Team player","Curious / keen to learn","Problem solving"]

Support and improve Denodo’s cloud-based platforms by implementing availability, scalability, latency, and efficiency improvements for core applications and services. Build and manage continuous delivery processes in the cloud, automate security controls and compliance validation, and collaborate with developers and testers. Monitor, debug, troubleshoot, and tune running systems to meet SLA requirements, participating in on-call duties to ensure reliable customer and employee platform operations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Denodo
Denodo
1 day ago

Technical Support Administrator (Boise, US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Support and improve Denodo’s cloud-based platforms by implementing availability, scalability, latency, and efficiency improvements for core applications and services. Build and manage continuous delivery processes in the cloud, automate security controls and compliance validation, and collaborate with developers and testers. Monitor, debug, troubleshoot, and tune running systems to meet SLA requirements, participating in on-call duties to ensure reliable customer and employee platform operations.
Location: Boise
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Implement solutions to manage availability, scalability, latency, and efficiency of applications and services.
  • •Implement and manage continuous delivery systems and methodologies on Cloud.
  • •Implement and automate security controls, governance processes, and compliance validation.
  • •Monitor, debug, troubleshoot, and tune running systems to meet SLA requirements.
  • •Participate in on-call duties to support platforms and services.

Key Requirements

  • •Experience working with version control tools (Git).
  • •Experience in DevOps practices for continuous integration and continuous deployment environments.
  • •Hands-on Infrastructure as Code experience (Terraform).
  • •Experience with configuration management tools such as Puppet, Ansible, Chef, or similar.
  • •Experience working with cloud platforms and serverless deployments (AWS, Azure, GCP, Docker, Kubernetes, AWS Lambda, Azure Functions).
Skills:Service-oriented approachTeam playerCurious / keen to learnProblem solving
Tech Stack:GitDevOpsContinuous IntegrationContinuous DeploymentTerraformInfrastructure as CodePuppetAnsibleChefCfengineSaltAWSMicrosoft AzureGoogle CloudOpenShiftDockerKubernetesAWS LambdaAzure FunctionsCI/CD

Company Brief

Denodo
Provides an enterprise data virtualization platform that unifies disparate data sources in real time, enabling analytics, data services, and hybrid/multi-cloud data integration without physical data movement for faster access to consistent, governed data.
Industry: Data Infrastructure
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Palo Alto, United States
Founded: 1999
WebsiteLinkedIn