Client Support Representative

Luxury Presence
Phoenix
Workplace: HybridFull timeUSD 21.63 - 24 hourlyFunction: Solutions Engineering & Sales EngineeringExperience: 2-5 yearsSkills: ["Empathy","Problem-solving","Communication","Teamwork","Curiosity"]

Join a fast-growing client support team to guide top real estate professionals as they grow their online presence. You’ll handle real-time chats, calls, and emails, troubleshoot Salesforce-related issues, and collaborate with product and teammates to deliver high-quality solutions. The role requires empathy, quick thinking, and a passion for helping customers in a startup environment.

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FursaFursa
Luxury Presence
Luxury Presence
7 years ago

Client Support Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Join a fast-growing client support team to guide top real estate professionals as they grow their online presence. You’ll handle real-time chats, calls, and emails, troubleshoot Salesforce-related issues, and collaborate with product and teammates to deliver high-quality solutions. The role requires empathy, quick thinking, and a passion for helping customers in a startup environment.
Location: Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Live chatting with clients to assist them in real time
  • •Answering incoming calls to resolve client questions and returning voicemails
  • •Emailing with clients and providing them with frequent updates
  • •Reporting technical issues to the product team
  • •Supporting and assisting your teammates

Pay and Benefits

Salary: USD 21.63 - 24 hourly
Perks:Annual Bonus

Key Requirements

  • •2-5+ years of experience in customer service; website or real estate experience a plus
  • •deep sense of empathy for customers
  • •out-of-the-box thinker and resourceful
  • •drive to solve client problems with a high degree of quality and efficiency
  • •can-do attitude and positive energy in every task and interaction
Experience:2-5 yearsReal estateProptech
Skills:EmpathyProblem-solvingCommunicationTeamworkCuriosity
Tech Stack:SalesforceWeb development

Company Brief

Luxury Presence
Provides websites, marketing, CRM integrations, and digital branding solutions tailored for luxury real estate agents and brokerages to showcase listings, generate leads, and manage client relationships online.
Industry: PropTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Los Angeles, United States
Founded: 2015
WebsiteLinkedIn