Analyst Collection (portugues speaker)

Ingredion
Guadalajara
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1-2 yearsEducation: bachelorsSkills: ["Organizational skills","Negotiation skills","Communication skills","Teamwork","Problem solving"]

Manage LATAM shared service accounts receivable collections, including timely follow-up on past-due accounts, cash application, and reconciliation of discrepancies such as overpayments, short payments, deductions, and invoices delivery exceptions. Process and post payment data in SAP against open items, coordinate resolution with internal teams and customers, maintain documentation in customer records (ACT!), and support training rotation across cash collections, cash apps, reconciliation, and exceptions.

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Ingredion
Ingredion
2 days ago

Analyst Collection (portugues speaker)

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Last checked: 8 hours agoStatus: Live

Job Summary

Manage LATAM shared service accounts receivable collections, including timely follow-up on past-due accounts, cash application, and reconciliation of discrepancies such as overpayments, short payments, deductions, and invoices delivery exceptions. Process and post payment data in SAP against open items, coordinate resolution with internal teams and customers, maintain documentation in customer records (ACT!), and support training rotation across cash collections, cash apps, reconciliation, and exceptions.
Location: Guadalajara
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Perform timely and effective collections of past due accounts to meet departmental and corporate objectives, including reducing DSO.
  • •Process, investigate, and post payment data through SAP against open items on customer accounts.
  • •Investigate and resolve payment discrepancies, including reconciling overpayments/short payments and deductions/overpayments.
  • •Execute cash apps in SAP conciliated with customers to avoid demurrage triggered by entry mistakes.
  • •Follow up exceptions and invoices delivery, participate in a training rotation, and support special projects assigned by the Collection Manager.

Key Requirements

  • •College degree in Business, Accounting, or equivalent.
  • •1–2 years’ experience in collections, deduction management, or cash application of accounts.
  • •Working knowledge of A/R and collection department operations.
  • •Process-oriented with attention to detail and accurate, proficient data entry skills.
  • •Proficiency with Microsoft Office (Excel, Word, etc.) and ability to establish relationships with customers and inside support staff.
Experience:1-2 yearsCollectionsAccounts receivableCash application
Education:Bachelor's in Business, Accounting
Skills:Organizational skillsNegotiation skillsCommunication skillsTeamworkProblem solving
Languages:EnglishSpanishBrazilian Portuguese
Tech Stack:SAPMicrosoft OfficeExcelWordACT!

Company Brief

Ingredion
Ingredion is a global ingredient solutions company that develops and supplies sweeteners, starches, texturizers, and plant-based ingredients for food, beverage, industrial, and animal nutrition markets.
Industry: Chemical Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Westchester, United States
Founded: 1906
WebsiteLinkedIn