Account Operations Specialist II (Manheim)

Coordinate the end-to-end vehicle sale flow for Manheim accounts by serving as the primary contact for client issues, verifying vehicle condition, and ensuring timely sale line-ups. Split time between 70% outside inspections and 30% office administration, collaborating with auction teams to manage reconditioning estimates, approvals, and condition report/imaging audits. Provide exceptional customer service and recommend Manheim/CAI products based on client needs while maintaining Cox SLAs and safety standards.