Business Support Intern (August)

Motorola Solutions
Penang
Workplace: OnsiteInternshipFunction: Product ManagementEducation: bachelorsSkills: ["Communication","Negotiation","Customer service","Problem-solving"]

Support the Customer Care Service Desk at Motorola Solutions as an on-site Intern in Penang. You’ll handle inquiries from prospects and customers, assist partners with the PartnerEmpower program, coordinate with engineers and managers, and provide administrative support while learning the full product portfolio. The role offers hands-on exposure to sales support, onboarding new partners, and contributing to a customer-first service culture.

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Motorola Solutions
Motorola Solutions
5 months ago

Business Support Intern (August)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 39 days agoStatus: Live

Job Summary

Support the Customer Care Service Desk at Motorola Solutions as an on-site Intern in Penang. You’ll handle inquiries from prospects and customers, assist partners with the PartnerEmpower program, coordinate with engineers and managers, and provide administrative support while learning the full product portfolio. The role offers hands-on exposure to sales support, onboarding new partners, and contributing to a customer-first service culture.
Location: Penang
Workplace: Onsite
Employment Type: Internship
Job Function: Product Management
Seniority: Intern level

Key Responsibilities

  • •Handle inbound calls, chats, web inquiries and emails from prospects or customers who want to buy or have an interest in implementing projects involving Motorola Solutions’ products and solutions
  • •Own non-technical requests and drive through to resolution
  • •Act as focal point and liaise with customers, partners, engineers and support managers
  • •Assist partners/prospective partners with questions on the PartnerEmpower program or related tools and trainings; provide administrative support to partners and internal Motorola employees
  • •Make outbound calls as required by the Channel, Sales and Marketing teams to profile new partners, welcome new partners and maintain contact with existing partners

Key Requirements

  • •Currently pursuing a Bachelor’s or Diploma in Business Studies, International Business Management
  • •Excellent command in Mandarin (both Traditional and Simplified) with strong reading and writing skills for China customer support
  • •Preferably some experience in sales or customer-oriented roles
  • •Strong communication skills, both spoken and written, including active listening, negotiation, and the ability to influence
  • •Willing to work on-site in Bayan Lepas, Penang and start in June, July or August 2026 (minimum 4 months)
Experience:Customer serviceSalesBusiness studies
Education:Bachelor's
Skills:CommunicationNegotiationCustomer serviceProblem-solving
Languages:Mandarin

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn