n8n

1 month ago

Technical Account Manager (Remote US)

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Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Technical Account Manager at n8n, serving as the trusted technical advisor for top-tier customers. Owns post-sales technical success, guides deployments for scalability and performance, coordinates cross-functional responses, and translates complex architectural needs into actionable improvements. Partners with Sales, Product, Engineering, and Customer Success to ensure healthy, high-performing automation platforms and long-term customer adoption.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Act as the dedicated technical point of contact for a portfolio of strategic top tier customers.
•Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations.
•Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.
•Oversee technical support intake, issue management, critical incidents, and high-severity support cases.
•Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams.

Pay and Benefits

Perks:Remote WorkHealth Insurance401kEquityDisability InsuranceLearning Budget

Key Requirements

•Technical account leadership: strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role.
•Infrastructure and platform expertise: deep understanding of cloud infrastructure, distributed systems, APIs, integrations, and platform operations.
•Production troubleshooting: diagnosed performance, reliability, and scalability challenges in production environments.
•Clear technical communication: ability to translate complex technical topics into actionable recommendations for both technical and business stakeholders.
•Stakeholder management: confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes.

Experience:SaaSEnterpriseTAMTechnical account management

Skills:CommunicationProblem-solvingCollaboration

Languages:English

Tech Stack:DockerKubernetesSelf-hosted deploymentsCloud environmentsAPIsAutomationWorkflowIPaaS

Company Brief

n8n

n8n provides a fair‑code workflow automation and orchestration platform that lets technical teams connect apps, build complex automations and integrate AI/LLMs via a visual, node‑based interface; available self‑hosted or cloud‑hosted.

Industry: Developer Tools

Company Size: Medium (51 to 250 employees)

Revenue: USD 25M to 50M

Growth: Growth Stage Startup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: Berlin, Germany

Founded: 2019

Glassdoor: 4.4

Website LinkedIn Glassdoor

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