Yorkdale- Associate Manager PT 20-29 hours

Samsonite
Toronto
Workplace: OnsitePart timeCAD 17 - 19 weeklyFunction: Customer Support (Service Desk)Skills: ["Client service","Initiative","Communication","Ethical conduct","Time management"]

Lead retail clienteling and drive sales performance at TUMI’s Yorkdale location by meeting individual and store KPI goals, including conversion and client data capture. Coach and develop associates through roleplay, feedback, and store training support, while maintaining strong communication and ethical standards. Ensure compliance, manage timecards, uphold visual merchandising standards, and deliver a consistent, elevated client experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Samsonite
Samsonite
2 months ago

Yorkdale- Associate Manager PT 20-29 hours

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead retail clienteling and drive sales performance at TUMI’s Yorkdale location by meeting individual and store KPI goals, including conversion and client data capture. Coach and develop associates through roleplay, feedback, and store training support, while maintaining strong communication and ethical standards. Ensure compliance, manage timecards, uphold visual merchandising standards, and deliver a consistent, elevated client experience.
Location: Toronto
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and client data capture.
  • •Demonstrate initiative by planning and prioritizing, championing change, and taking responsibility for performance and deadlines.
  • •Support people development by teaching training content through roleplay and coaching, assisting the Store Manager with associate development, and completing quarterly goalsetting.
  • •Exercise strong written and verbal communication, deescalate situations, and collaborate effectively with the team.
  • •Maintain compliance by managing personal timecards for payroll accuracy, maintaining Tumi University training, and adhering to company policies and procedures.

Pay and Benefits

Salary: CAD 17 - 19 weekly
Perks:Paid LeaveEmployee DiscountHealth InsuranceDentalLife InsuranceDisability InsuranceTrainingWork-life Balance

Key Requirements

  • •Understand the TUMI brand and demonstrate passion for the lifestyle, clients, and product assortment.
  • •Have strong sales and client experience, preferably in the luxury market.
  • •Demonstrate proven success meeting sales goals and achieving KPI’s.
  • •Be flexible to work nights, weekends, mornings, and holidays as needed.
  • •Exhibit integrity, lead by example, and have strong time management skills.
Experience:Luxury retail
Skills:Client serviceInitiativeCommunicationEthical conductTime management

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn