Serco

1 week ago

Business Systems Support Officer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Support essential estates and facilities management services within the Health team by managing Computer-Aided Facilities Management (CAFM) systems, compliance records, and documentation. Analyse operational data to produce reports and performance metrics that inform service improvement and decision-making. Collaborate with operational teams and stakeholders to develop and enhance systems, processes, and reporting tools, ensuring accurate document control aligned with contractual and statutory requirements.

Location: United Kingdom

Workplace: Onsite

Employment Type: Contract · 24 months

Job Function: Product Management

Key Responsibilities

•Analyse operational data and produce reports, metrics, and performance information for compliance, service improvement, and decision-making.
•Manage and maintain CAFM systems, including asset information, compliance records, and contractual documentation.
•Support estates and facilities management activities, including operational activities, capital projects, minor works, and lifecycle programmes.
•Develop and improve systems, processes, and reporting tools to enhance efficiency, innovation, and value for money.
•Maintain accurate document control and compliance records aligned with contractual and statutory requirements.

Pay and Benefits

Salary: GBP 27,945 annually

Perks:HolidayPensionLearning BudgetEmployee AssistanceWellness StipendVirtual GpRetailer DiscountsPaid Volunteering

Key Requirements

•Experience working within facilities management, estates, compliance, or a similar operational environment.
•Advanced Microsoft 365 skills, especially Excel, SharePoint, Word, and PowerPoint, with the ability to analyse data and create reports.
•Strong analytical and problem-solving skills to interpret data and identify improvement opportunities.
•Excellent organisational skills to manage multiple priorities and work independently.
•Experience using CAFM systems (asset management, compliance monitoring, and reporting) is desirable.

Skills:Analytical thinkingProblem-solvingOrganisational skillsCommunicationRelationship-building

Tech Stack:Microsoft 365ExcelSharePointWordPowerPointCAFMAsset managementCompliance reportingDocument control

Eligibility

Security Clearance:Enhanced DBS

Company Brief

Serco

Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hook, United Kingdom

Founded: 1929

Website LinkedIn

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Serco

1 week ago

Business Systems Support Officer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Contract · 24 months

Job Function: Product Management

Key Responsibilities

•Analyse operational data and produce reports, metrics, and performance information for compliance, service improvement, and decision-making.
•Manage and maintain CAFM systems, including asset information, compliance records, and contractual documentation.
•Support estates and facilities management activities, including operational activities, capital projects, minor works, and lifecycle programmes.
•Develop and improve systems, processes, and reporting tools to enhance efficiency, innovation, and value for money.
•Maintain accurate document control and compliance records aligned with contractual and statutory requirements.

Pay and Benefits

Salary: GBP 27,945 annually

Perks:HolidayPensionLearning BudgetEmployee AssistanceWellness StipendVirtual GpRetailer DiscountsPaid Volunteering

Key Requirements

•Experience working within facilities management, estates, compliance, or a similar operational environment.
•Advanced Microsoft 365 skills, especially Excel, SharePoint, Word, and PowerPoint, with the ability to analyse data and create reports.
•Strong analytical and problem-solving skills to interpret data and identify improvement opportunities.
•Excellent organisational skills to manage multiple priorities and work independently.
•Experience using CAFM systems (asset management, compliance monitoring, and reporting) is desirable.

Skills:Analytical thinkingProblem-solvingOrganisational skillsCommunicationRelationship-building

Tech Stack:Microsoft 365ExcelSharePointWordPowerPointCAFMAsset managementCompliance reportingDocument control

Eligibility

Security Clearance:Enhanced DBS

Company Brief

Serco

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hook, United Kingdom

Founded: 1929

Website LinkedIn