Unemployment Claims Associate

Distro
Arizona
Workplace: OnsiteFull timeUSD 22 - 23 hourlyFunction: Insurance & ActuarialEducation: high_schoolSkills: ["Integrity","Organizational skills","Attention to detail","Communication","Team collaboration"]

Support clients by coordinating unemployment claims responses, managing deadlines, and partnering with client contacts to resolve unemployment-related issues. Communicate with state agencies and maintain the unemployment call queue, email inbox, and state portal correspondence. Provide guidance to clients on best practices with a strong focus on integrity and compliance, while keeping accurate client data in unemployment tracking software and managing POA administration tasks as needed.

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FursaFursa
Distro
Distro
5 days ago

Unemployment Claims Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Support clients by coordinating unemployment claims responses, managing deadlines, and partnering with client contacts to resolve unemployment-related issues. Communicate with state agencies and maintain the unemployment call queue, email inbox, and state portal correspondence. Provide guidance to clients on best practices with a strong focus on integrity and compliance, while keeping accurate client data in unemployment tracking software and managing POA administration tasks as needed.
Location: Arizona
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Manage and respond to assigned unemployment claims within required deadlines.
  • •Collaborate with client contacts and internal teams to address unemployment-related issues and ensure client satisfaction.
  • •Respond promptly and professionally to inquiries from state agencies and participate in the unemployment call queue.
  • •Monitor and manage the unemployment email inbox and review state portal correspondence as assigned.
  • •Maintain accurate client data in unemployment tracking software and create/assign tasks for unemployment POA administration when necessary.
Travel: Low travel

Pay and Benefits

Salary: USD 22 - 23 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLife InsuranceLong-term DisabilityEapFsaHsaIdentity TheftLegal InsurancePet Insurance

Key Requirements

  • •High school diploma or equivalent, or an equivalent combination of education and experience.
  • •Prior office environment experience preferred but not required.
  • •Some knowledge of Microsoft Office (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and ability to learn new applications.
  • •Ability to learn HRIS and vendor partner platforms; experience with Adobe Acrobat, HRIS, and CRM preferred.
  • •Strong organizational skills with attention to detail and follow-through; clear verbal and written communication skills.
Experience:HR/HCMBPOHR technologyClient support
Education:High School
Skills:IntegrityOrganizational skillsAttention to detailCommunicationTeam collaboration
Tech Stack:Microsoft OfficeOutlookMicrosoft TeamsExcelWordPowerPointAdobe AcrobatHRISCRMUnemployment tracking softwareState portalEmailVideo conferencingChatPhone

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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