Customer Care Professional – US Banking Servicing
Philippines
Workplace: HybridFull timeFunction: Banking, Lending & CreditSkills: ["Listening","Consultative relationship-building","Resourcefulness","Written communication","Verbal communication","Problem-solving","Adaptability","Multitasking","Customer loyalty focus"]Provide extraordinary customer care by phone to support customers across the Banking Servicing Network for US banking services. Apply the Customer First philosophy to handle inquiries professionally, including account maintenance, transactions, funds-related questions, and rewards/redemption. Troubleshoot issues end-to-end, navigate multiple servicing platforms and web-based applications, and adapt to evolving products and guidelines while meeting regulatory and compliance requirements.
