Customer Experience Banker - North Barrington

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 23 - 26 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Sales","Relationship management","Communication","Problem-solving"]

Serve as a financial concierge for walk-in customers by retaining and growing consumer and business relationships. You will process transactions accurately, resolve customer issues, and educate customers on deposit and lending products and bank technology. Through a disciplined sales process, follow-up, outbound calling, and referrals, you’ll identify customer goals, recommend appropriate products, and connect customers to other bank areas to deepen relationships while following operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
21 hours ago

Customer Experience Banker - North Barrington

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers by retaining and growing consumer and business relationships. You will process transactions accurately, resolve customer issues, and educate customers on deposit and lending products and bank technology. Through a disciplined sales process, follow-up, outbound calling, and referrals, you’ll identify customer goals, recommend appropriate products, and connect customers to other bank areas to deepen relationships while following operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Accurately and efficiently process customer transactions while educating customers on bank products, services, and technology.
  • •Educate and offer consumer deposit and consumer lending guidance.
  • •Proactively identify opportunities to grow relationships using sales process, new customer follow-up, outbound calling, and referrals.
  • •Adhere to operational, security, risk, and regulatory policies and procedures; refer customers to other bank areas to deepen relationships.

Pay and Benefits

Salary: USD 23 - 26 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High school diploma with 1 year of customer service in banking, financial services, or goal-driven retail sales (military service may be considered).
  • •Alternatively, a bachelor’s degree.
  • •Be proficient in understanding and educating customers on consumer deposit products and consumer lending.
  • •Demonstrate acumen in sales, customer service, relationship management, banking, and communication/presentation.
  • •Adhere to all operational, security, risk, and regulatory policies and procedures.
Experience:1+ yearsBankingFinancial servicesRetail sales
Skills:Customer serviceSalesRelationship managementCommunicationProblem-solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn