Assistant Manager - Green Hills

Samsonite
Nashville
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Client service","Sales leadership","Coaching","Communication","Integrity"]

Lead the retail team at TUMI’s Green Hills location by creating an exceptional luxury client experience and building strong relationships that drive sales and KPI performance. Own baseline personal sales and metrics, coach and train associates through roleplay and feedback, support recruiting and bench strength, maintain compliance and store operations, and ensure visual merchandising and event strategies deliver a consistent brand experience.

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FursaFursa
Samsonite
Samsonite
6 days ago

Assistant Manager - Green Hills

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead the retail team at TUMI’s Green Hills location by creating an exceptional luxury client experience and building strong relationships that drive sales and KPI performance. Own baseline personal sales and metrics, coach and train associates through roleplay and feedback, support recruiting and bench strength, maintain compliance and store operations, and ensure visual merchandising and event strategies deliver a consistent brand experience.
Location: Nashville
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed personal sales and store baseline goals, driving KPI metrics including conversion, DPT, UPT, and Client Data Capture.
  • •Coach and develop associates by teaching training content, supporting the Store Manager with training and development, and completing quarterly personal development goalsetting.
  • •Support recruiting and networking to help hire high-caliber team members and maintain bench strength of potential candidates.
  • •Manage store schedule, timecards, and payroll in partnership with the Store Manager, and maintain Tumi University Training and adherence to company policies.
  • •Ensure the store follows visual guidelines and deliver an excellent client experience through client books, thank you cards, and executing event strategies.

Pay and Benefits

Perks:Work-life BalanceTrainingPaid LeavePet InsuranceEmployee DiscountHealth InsuranceDentalVision401k

Key Requirements

  • •Demonstrate strong sales and client experience, preferably in the luxury market, with proven success meeting sales goals and KPI metrics.
  • •Understand the TUMI brand and have a passion for the lifestyle, clients, and product assortment.
  • •Display initiative and strategic thinking; plan, prioritize, and complete assigned tasks by deadlines.
  • •Lead by example with integrity, strong time-management, and the ability to deescalate situations calmly.
  • •Be flexible to work nights, weekends, mornings, and holidays as needed.
Experience:Luxury retail
Skills:Client serviceSales leadershipCoachingCommunicationIntegrity

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn