Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Resilience","Quality","Leadership","Agility","Administrative services","Guest relations","Quality and safety"]

Oversee front-of-house dining operations to ensure exceptional guest experiences. Lead and supervise waitstaff by assigning duties, maintaining service standards, training new team members, and managing schedules. Coordinate with kitchen and bar staff for accurate, timely delivery, handle reservations and seating arrangements, address guest inquiries and complaints, and ensure dining areas stay clean. Manage cash handling, administrative reports, and support upselling and promotions.

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Power International Holding
Power International Holding
2 days ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Oversee front-of-house dining operations to ensure exceptional guest experiences. Lead and supervise waitstaff by assigning duties, maintaining service standards, training new team members, and managing schedules. Coordinate with kitchen and bar staff for accurate, timely delivery, handle reservations and seating arrangements, address guest inquiries and complaints, and ensure dining areas stay clean. Manage cash handling, administrative reports, and support upselling and promotions.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assign duties, and ensure service standards are upheld.
  • •Provide exceptional customer service, including greeting guests, managing seating, and addressing inquiries and concerns professionally.
  • •Train new staff on service procedures, menu knowledge, and customer interactions.
  • •Create and manage work schedules, ensuring adequate coverage for peak hours and special events.
  • •Coordinate with kitchen and bar staff to ensure accurate, timely food and drink delivery, and handle cash handling and end-of-shift reconciliations.

Key Requirements

  • •Minimum 5 years working experience, including 3 years of relevant working experience.
  • •2 years GCC experience is a plus.
  • •Diploma in Hotel and Restaurant Management or a food and beverage related course.
  • •Excellent interpersonal and communication skills to handle guest inquiries and complaints.
  • •Strong leadership/supervisory and organizational skills to manage waitstaff, reservations, and service flow.
Experience:5+ yearsGCC experience
Education:Certification / Diploma in Food and Beverage related course
Skills:ResilienceQualityLeadershipAgilityAdministrative servicesGuest relationsQuality and safety

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website