Sales Associate II

Tapestry
Richmond
Workplace: OnsiteFull time18.25 - 22Function: SalesExperience: 1+ yearsSkills: ["Customer Focus","Drive for Results","Interpersonal Savvy","Dealing with Ambiguity","Learning on the Fly"]

Deliver an elevated Coach shopping experience by representing the brand, building client relationships through personalized styling and product expertise, and driving sales via cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases. Support daily operations including cash wrap, inventory processing, replenishment, merchandising, and transaction handling while keeping the floor and stockroom organized and compliant.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver an elevated Coach shopping experience by representing the brand, building client relationships through personalized styling and product expertise, and driving sales via cross-selling, upselling, and tailored recommendations. Use mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases. Support daily operations including cash wrap, inventory processing, replenishment, merchandising, and transaction handling while keeping the floor and stockroom organized and compliant.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales to meet personal and store goals by using cross-selling, upselling, and tailored recommendations.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily operational tasks including cash wrap, inventory processing, replenishment, visual merchandising, and processing purchases/returns/exchanges.

Pay and Benefits

Salary: 18.25 - 22
Perks:Health InsuranceDentalVision401kPaid LeaveTuition AssistanceCommuter BenefitsDisability Insurance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets.
  • •Strong English proficiency and the ability to work in a fast-paced environment.
  • •Luxury retail background with social media savvy, including clienteling and data acquisition skills (experience with live-stream shopping/video demos preferred).
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver on the sales floor and stockroom.
Experience:1+ yearsLuxury retail
Skills:Customer FocusDrive for ResultsInterpersonal SavvyDealing with AmbiguityLearning on the Fly
Languages:English
Tech Stack:POSMobile POSIPadLaptopClienteling toolsSocial selling platformsShort-form videoWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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