TikTok Shop - Account Management Lead, FMCG (Thailand)

TikTok
Bangkok
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsEducation: bachelorsSkills: ["Interpersonal skills","Negotiation","Attention to detail","Logical problem solving","Teamwork"]

Lead TikTok Shop’s account management for FMCG merchants in Thailand, helping grow GMV by acquiring and incubating brands, principals, and large sellers. Build and maintain merchant relationships, negotiate best deals by campaign or seasonality, and identify collaboration opportunities aligned to merchants’ short- and long-term plans. Ensure seller service quality and support mid- and long-tail merchant development through scalable incubation programs and tools.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Account Management Lead, FMCG (Thailand)

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead TikTok Shop’s account management for FMCG merchants in Thailand, helping grow GMV by acquiring and incubating brands, principals, and large sellers. Build and maintain merchant relationships, negotiate best deals by campaign or seasonality, and identify collaboration opportunities aligned to merchants’ short- and long-term plans. Ensure seller service quality and support mid- and long-tail merchant development through scalable incubation programs and tools.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Understand the e-commerce industry and competitive environment to establish the operating system for brands, sellers, and merchandise.
  • •Acquire and incubate brands, principals, and big merchants that contribute a large share of GMV.
  • •Build and maintain relationships with merchants and negotiate best deals based on campaign or seasonality.
  • •Discover and develop new collaborative opportunities aligned with merchants’ short-term and long-term development plans.
  • •Maintain seller service quality (e.g., low cancellation/return rate and shipping lead time) and manage mid- and long-tail merchants through scalable programs and tools.

Key Requirements

  • •Bachelor’s degree or above.
  • •Proficiency in English and Thai.
  • •At least 5 years of ecommerce experience, with direct experience in relevant categories preferred.
  • •Strong interpersonal and negotiation skills with attention to detail, affinity with numbers, and logical problem-solving ability.
  • •Proficient in Microsoft Excel and PowerPoint; strong connections with brands and big sellers preferred.
Experience:5+ yearsE-commerceFMCG
Education:Bachelor's
Skills:Interpersonal skillsNegotiationAttention to detailLogical problem solvingTeamwork
Languages:EnglishThai
Tech Stack:Microsoft ExcelPowerPoint

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn