Sales Associate

Hermes
Montreal
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Relationship building","Teamwork","Communication","Sales"]

Deliver an exceptional luxury client experience as the ambassador of Hermès in-store. Warmly welcome clients, provide strong product knowledge, and drive sales while upholding service and visual/loss prevention protocols. Build client loyalty through thoughtful communication and style guidance, execute opening/closing procedures, and maintain confidentiality and store policy compliance. Contribute to personal development and ongoing success against sales goals.

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FursaFursa
Hermes
Hermes
2 days ago

Sales Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an exceptional luxury client experience as the ambassador of Hermès in-store. Warmly welcome clients, provide strong product knowledge, and drive sales while upholding service and visual/loss prevention protocols. Build client loyalty through thoughtful communication and style guidance, execute opening/closing procedures, and maintain confidentiality and store policy compliance. Contribute to personal development and ongoing success against sales goals.
Location: Montreal
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Be an ambassador for Hermès by conveying warmth, courtesy, elegance, and the brand’s cultural values to clients.
  • •Welcome clients in store, promote products enthusiastically, and develop sales while respecting the quality and service spirit.
  • •Provide product knowledge and deliver exceptional personalized service; build client loyalty and engagement.
  • •Act as a style ambassador by inspiring clients with fashion sense, attention to details, and trend knowledge.
  • •Execute opening/closing procedures, achieve sales goals, maintain sales floor protocols (visual, service, loss prevention), and uphold confidentiality and policies.

Key Requirements

  • •Minimum 3 years of experience (as stated on the posting).
  • •5+ years of client-focused sales experience in the luxury sector.
  • •Luxury retail experience, or experience selling key categories such as ready-to-wear, shoes, watches, leather, or fine jewelry.
  • •Exceptional styling skills with the ability to curate complete looks across multiple categories.
  • •Professional, team-oriented, positive, flexible, and able to stay even-tempered under pressure.
Experience:Luxury retail
Skills:Customer serviceRelationship buildingTeamworkCommunicationSales
Languages:EnglishFrench

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn