PRADA Client Advisor Emporium (Bangkok, TH)

Prada Group
Bangkok
Workplace: OnsiteFull timeFunction: SalesSkills: ["Passion for human relations","Problem solving","Teamwork","Excellent communication","Customer relationship building"]

Convey the Prada brand philosophy in-store while maximizing sales by building strong client relationships and long-term loyalty. Deliver an excellent customer experience, use CRM and digital tools to maintain client engagement, and actively drive cross-selling across departments to meet personal targets and KPIs. Stay current on fashion trends and competitor activity, demonstrate strong brand/product knowledge, handle customer complaints appropriately, and maintain high visual and shop-floor standards with a focus on loss prevention.

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Prada Group
Prada Group
2 days ago

PRADA Client Advisor Emporium (Bangkok, TH)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Convey the Prada brand philosophy in-store while maximizing sales by building strong client relationships and long-term loyalty. Deliver an excellent customer experience, use CRM and digital tools to maintain client engagement, and actively drive cross-selling across departments to meet personal targets and KPIs. Stay current on fashion trends and competitor activity, demonstrate strong brand/product knowledge, handle customer complaints appropriately, and maintain high visual and shop-floor standards with a focus on loss prevention.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Welcome and serve customers with an excellent in-store experience at all times.
  • •Maintain and develop client relationships through an individual approach, leveraging CRM and digital tools.
  • •Be proactively engaged in cross-selling with all departments to maximize sales opportunity and achieve individual sales targets and KPIs.
  • •Ensure up-to-date knowledge of fashion trends and competitors, and demonstrate brand and product knowledge.
  • •Maintain shop-floor and visual display standards, comply with operational guidelines and stock procedures, and contribute to security by preventing product thefts.

Key Requirements

  • •Welcome and serve customers with an excellent in-store experience at all times.
  • •Maintain and develop client relationships using an individual approach, leveraging CRM and digital tools.
  • •Proactively engage in cross-selling across departments to maximize sales opportunities and achieve individual targets and KPIs.
  • •Be knowledgeable about fashion trends, competitors, and demonstrate strong brand and product knowledge.
  • •Handle customer complaints effectively and support shop-floor standards in line with company operational guidelines and stock procedures.
Skills:Passion for human relationsProblem solvingTeamworkExcellent communicationCustomer relationship building
Languages:EnglishMandarin
Tech Stack:CRMDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn