OpenAI

1 month ago

Strategic Operations Lead, User Safety & Risk Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Strategic Operations Lead to turn ambiguous priorities into scalable operating models and execution plans across OpenAI's User Safety & Risk Operations. You will own cross-functional initiatives, define workflows, launch plans, and risk metrics, partner with Product, Engineering, Legal, Policy, Support, Partnerships, and Operations, and drive operational efficiency with data-driven insights.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Lead strategic operational builds from ambiguous problem statement to implemented operating model, including scope, owners, workflows, milestones, risks, and success measures.
•Build launch and early-life operating models for complex partner deployments, including monitoring cadence, escalation paths, ownership maps, reporting expectations, and follow-up mechanisms.
•Translate technical, policy, safety, privacy, and operational constraints into practical workflows that teams can execute.
•Define how safety and risk signals should be monitored, reviewed, packaged, escalated, and tracked through resolution.
•Partner with senior leaders across USRO and cross-functional teams to translate business, product, safety, and operational needs into clear execution plans.

Pay and Benefits

Salary: USD 252,000 - 335,000 annually

Equity and Bonus:Equity

Key Requirements

•8+ years of experience in operations, strategy and operations, product operations, technical program management, trust and safety operations, risk operations, implementation or management consulting, or a related field.
•Strong technical fluency, including the ability to reason through data flows, system ownership, logs, dashboards, tooling gaps, and failure modes.
•Strong data literacy, including experience using SQL, spreadsheets, dashboards, and metrics to analyze workflows, assess risk, identify gaps, and drive decision making.
•Comfortable operating where data access, tooling, ownership, or policy thresholds are incomplete or changing.
•Able to work closely with Product, Engineering, Data Science, and technical operations teams; translate technical constraints into operational requirements.

Experience:8+ yearsAITechnology

Skills:SQLData analysisCommunicationProblem-solvingTeam collaboration

Languages:English

Tech Stack:SQLDashboardsAI

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

1 month ago

Strategic Operations Lead, User Safety & Risk Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Lead strategic operational builds from ambiguous problem statement to implemented operating model, including scope, owners, workflows, milestones, risks, and success measures.
•Build launch and early-life operating models for complex partner deployments, including monitoring cadence, escalation paths, ownership maps, reporting expectations, and follow-up mechanisms.
•Translate technical, policy, safety, privacy, and operational constraints into practical workflows that teams can execute.
•Define how safety and risk signals should be monitored, reviewed, packaged, escalated, and tracked through resolution.
•Partner with senior leaders across USRO and cross-functional teams to translate business, product, safety, and operational needs into clear execution plans.

Pay and Benefits

Salary: USD 252,000 - 335,000 annually

Equity and Bonus:Equity

Key Requirements

•8+ years of experience in operations, strategy and operations, product operations, technical program management, trust and safety operations, risk operations, implementation or management consulting, or a related field.
•Strong technical fluency, including the ability to reason through data flows, system ownership, logs, dashboards, tooling gaps, and failure modes.
•Strong data literacy, including experience using SQL, spreadsheets, dashboards, and metrics to analyze workflows, assess risk, identify gaps, and drive decision making.
•Comfortable operating where data access, tooling, ownership, or policy thresholds are incomplete or changing.
•Able to work closely with Product, Engineering, Data Science, and technical operations teams; translate technical constraints into operational requirements.

Experience:8+ yearsAITechnology

Skills:SQLData analysisCommunicationProblem-solvingTeam collaboration

Languages:English

Tech Stack:SQLDashboardsAI

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor