Personal Banker Associate I - Waterside DeNovo

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer service","Professional communication","Risk management","Confidentiality"]

After completing a 4–8 week onboarding and education program, you’ll transition into a Retail Personal Banker I role in a Financial Center setting. You’ll use a consultative sales approach and Financial Needs Assessment to build customer profiles, recommend retail and small business solutions, cross-sell, and set appointments using approved marketing tools. You’ll also process teller transactions, support referrals to partners, and help drive customer experience and production goals while managing risk and confidentiality.

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Fifth Third Bancorp
Fifth Third Bancorp
19 hours ago

Personal Banker Associate I - Waterside DeNovo

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Last checked: 19 hours agoStatus: Live

Job Summary

After completing a 4–8 week onboarding and education program, you’ll transition into a Retail Personal Banker I role in a Financial Center setting. You’ll use a consultative sales approach and Financial Needs Assessment to build customer profiles, recommend retail and small business solutions, cross-sell, and set appointments using approved marketing tools. You’ll also process teller transactions, support referrals to partners, and help drive customer experience and production goals while managing risk and confidentiality.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build a customer profile and identify current and future financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products and recommend appropriate solutions.
  • •Proactively reach out to customers using CAMP and other approved marketing tools to set appointments for periodic financial reviews.
  • •Cross-sell to existing customers and conduct outside sales activities, including partner and community events as directed.
  • •Process teller transactions and follow retail policies/procedures, including participating in consumer loan and bankcard processes and supporting financial center opening/closing as directed.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferable skills (or a combination of education and experience).
  • •Experience in the financial industry preferred.
  • •Ability to develop comfort with sales activities to acquire new consumer households and/or cross-sell to established customers.
  • •Demonstrated ability to understand advanced math functions for analyzing credit and financial information.
  • •This role requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial industry
Skills:Consultative sellingCustomer serviceProfessional communicationRisk managementConfidentiality
Certifications:S.A.F.E. Act registration
Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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