Customer Service Representative (Part Time) - Lubbock

Provide customer service in the bank’s Customer Service Center by taking calls, resolving questions and problems, and maintaining professional customer relationships. Assist with checking, savings, time deposits, IRAs, loans, safe deposit boxes, internet banking, debit cards, and credit cards, including opening, closing, and renewing accounts. Present and explain bank products and services, handle complaints professionally, and consistently meet call quality goals while protecting customer information.