Test Center Administrator (FT)

Prometric
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Teamwork","Professional communication","Report writing","Multitasking","Flexible scheduling"]

Serve as the face of Prometric at the test center by greeting examinees, verifying identification, and proctoring computer-based exams. Maintain and apply test center policies, run required security checks (including wand checks), and continuously monitor candidates to protect exam integrity. Handle and report candidate issues with urgency while keeping the environment and materials secure. Work flexible shifts across site operating hours and help ensure a fair testing experience.

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Prometric
Prometric
1 month ago

Test Center Administrator (FT)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 25 days agoStatus: Live

Job Summary

Serve as the face of Prometric at the test center by greeting examinees, verifying identification, and proctoring computer-based exams. Maintain and apply test center policies, run required security checks (including wand checks), and continuously monitor candidates to protect exam integrity. Handle and report candidate issues with urgency while keeping the environment and materials secure. Work flexible shifts across site operating hours and help ensure a fair testing experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification.
  • •Perform security checks, including use of wands.
  • •Continuously monitor candidates as they complete exams and safeguard the test center from misconduct.
  • •Report and/or resolve candidate issues with urgency while maintaining a secure environment and materials.

Pay and Benefits

Perks:Paid HolidaysPaid TrainingSick Time401kEmployee AssistanceVisionFsaLegalPaid Leave

Key Requirements

  • •High school diploma or equivalent required; college experience is a plus.
  • •Minimum of one year of in-person customer service experience (call center, retail, restaurant, etc.).
  • •Must be 18 years of age to qualify.
  • •Communicate professionally and effectively with candidates and coworkers.
  • •Familiar with Microsoft Windows-based computer programs and applications (including MS Office, Outlook, and Explorer/web browsing).
Experience:Customer service
Education:High School
Skills:TeamworkProfessional communicationReport writingMultitaskingFlexible scheduling
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn