Senior People Operations Manager

Taptap Send
Dubai, London, New York
Workplace: OnsiteFull timeFunction: Business OperationsSkills: ["Communication","Stakeholder management","Judgement","Discretion","Project management"]

Own employee relations, performance processes, and investigations while partnering closely with Legal. Lead setup of employment in new jurisdictions—from entity and payroll through contracts, benefits, and compliance—so hiring scales cleanly in new markets. Automate and improve core People Ops workflows (including onboarding/offboarding and contractor management), maintain accurate people data and reporting, and deliver end-to-end People Ops projects to reduce manual work across a global team.

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FursaFursa
Taptap Send
Taptap Send
7 hours ago

Senior People Operations Manager

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Last checked: 5 hours agoStatus: Live

Job Summary

Own employee relations, performance processes, and investigations while partnering closely with Legal. Lead setup of employment in new jurisdictions—from entity and payroll through contracts, benefits, and compliance—so hiring scales cleanly in new markets. Automate and improve core People Ops workflows (including onboarding/offboarding and contractor management), maintain accurate people data and reporting, and deliver end-to-end People Ops projects to reduce manual work across a global team.
Location: Dubai, London, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Own the employee relations function, including sensitive cases, performance processes, and investigations in partnership with Legal.
  • •Set up employment in new jurisdictions, handling entity and payroll establishment plus contracts, benefits, and local compliance.
  • •Automate and run core People Ops processes across markets, including onboarding, offboarding, and contractor management.
  • •Own multi-country employment compliance, keeping the company aligned with local labour law as it operates and expands.
  • •Deliver end-to-end People Ops projects and maintain accurate people data and reporting for headcount, attrition, and compliance tracking.

Key Requirements

  • •At least 8 years in People Ops, HR, or a comparable operational role, ideally in a fast-growing, multi-country environment.
  • •Hands-on experience managing employee relations cases and performance processes with strong judgement and discretion.
  • •Experience setting up or operating employment across multiple jurisdictions, including payroll, contracts, benefits, and compliance.
  • •Highly organised project ownership skills, able to scope and deliver independently across multiple workstreams.
  • •Comfort with data and systems, using tooling and automation; AI-native approach to automate non-manual work.
Experience:FintechMulti-countryRemittancesPayments
Skills:CommunicationStakeholder managementJudgementDiscretionProject management

Company Brief

Taptap Send
Taptap Send is a digital remittance platform that enables fast, low-cost international money transfers to underserved corridors using mobile wallets and bank payouts, focused on improving financial access for migrants and their families.
Industry: Payments
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: London, United Kingdom
Founded: 2018
WebsiteLinkedIn