Seller Experience Project Intern (TikTok Shop) - 2026 Start (BS/MS)

TikTok
London
Workplace: OnsiteInternshipFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Strategic thinking","Analytical skills","Communication","Cross-functional collaboration","Data-driven decision-making"]

Work with the Seller Experience team to improve TikTok Shop’s seller journey end to end—onboarding, listing, violations/appeals, and logistics. Prioritize and deliver actionable solutions, manage short-term cross-functional projects with Operations, GNE, Product, and XFN partners, and conduct seller experience research to uncover root causes. Use metrics to drive recommendations and support review meetings and sponsor communication in London.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
1 month ago

Seller Experience Project Intern (TikTok Shop) - 2026 Start (BS/MS)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 28 minutes agoStatus: Live

Job Summary

Work with the Seller Experience team to improve TikTok Shop’s seller journey end to end—onboarding, listing, violations/appeals, and logistics. Prioritize and deliver actionable solutions, manage short-term cross-functional projects with Operations, GNE, Product, and XFN partners, and conduct seller experience research to uncover root causes. Use metrics to drive recommendations and support review meetings and sponsor communication in London.
Location: London
Workplace: Onsite
Employment Type: Internship
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Prioritize key issues and create systematic, actionable solutions to improve seller experience.
  • •Drive and manage progress of key projects with GNE, Product, and other XFN teams to ensure successful implementation.
  • •Design, implement, and refine methodologies to conduct seller experience research and address blockers and pain points.
  • •Monitor, analyze, and interpret seller experience metrics and recommend data-driven improvements.
  • •Facilitate preparation of review meetings and communicate with project sponsors to support transparent decision making.

Key Requirements

  • •Currently pursuing a BS/MS degree.
  • •Strong strategic thinking to prioritize key issues and break them down for solutions.
  • •Strong analytical skills to translate data into actionable insights.
  • •Experience in project management, preferably in a cross-functional setting.
  • •Excellent communication skills to collaborate with diverse teams.
Education:Bachelor's
Skills:Strategic thinkingAnalytical skillsCommunicationCross-functional collaborationData-driven decision-making

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn