Systems Engineer

Atlas Technica
London
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 2+ yearsSkills: ["Troubleshooting","Communication","Organization","Documentation","Problem-solving"]

Provide onsite IT support in London for client technology environments, handling troubleshooting and escalation through a ticketing system. You’ll support Microsoft Windows desktops/laptops and Microsoft 365 (Exchange Online, SharePoint Online, Intune, Teams, Entra ID), manage systems administration tasks across Windows Server, Active Directory, and Group Policy, and resolve networking, virtualization, and security issues. Maintain documentation and follow strict change-control standards.

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FursaFursa
Atlas Technica
Atlas Technica
1 day ago

Systems Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Provide onsite IT support in London for client technology environments, handling troubleshooting and escalation through a ticketing system. You’ll support Microsoft Windows desktops/laptops and Microsoft 365 (Exchange Online, SharePoint Online, Intune, Teams, Entra ID), manage systems administration tasks across Windows Server, Active Directory, and Group Policy, and resolve networking, virtualization, and security issues. Maintain documentation and follow strict change-control standards.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Provide onsite IT support and technical assistance to users, managing and resolving support requests via the ticketing system.
  • •Troubleshoot end-user issues across Windows desktops/laptops and mobile devices, and support Microsoft 365 services (Exchange Online, SharePoint Online, Intune, Teams, Entra ID).
  • •Administer Microsoft Windows Server environments, including Active Directory, Group Policy, identity/access, and endpoint management technologies.
  • •Troubleshoot networking, virtualization, security, and infrastructure-related issues within assigned client environments, escalating complex cases appropriately.
  • •Maintain accurate documentation and ticket notes, follow security requirements and strict change-control procedures, and participate in advanced support, infrastructure initiatives, and projects.

Key Requirements

  • •2+ years of relevant IT experience in desktop support, systems engineering, systems administration, or a related technical environment.
  • •Strong end-user and desktop support experience across Microsoft Windows, Microsoft Office, desktops, laptops, and mobile devices.
  • •Experience supporting Microsoft 365, including Exchange Online, SharePoint Online, Microsoft Intune, and Microsoft Entra ID.
  • •Working knowledge of Microsoft Windows Server, Active Directory, and Group Policy.
  • •Basic virtualization understanding (e.g., VMware or Hyper-V) and strong troubleshooting and communication skills.
Experience:2+ years
Skills:TroubleshootingCommunicationOrganizationDocumentationProblem-solving
Tech Stack:Microsoft WindowsMicrosoft OfficeMicrosoft 365Exchange OnlineSharePoint OnlineMicrosoft IntuneMicrosoft TeamsMicrosoft Entra IDWindows ServerActive DirectoryGroup PolicySophosVMwareHyper-VTCP/IPDNSDHCPVPNRoutingSwitching

Company Brief

Atlas Technica
Managed service provider delivering cloud-first IT, cybersecurity, and managed infrastructure tailored to hedge funds, private equity firms, and alternative investment organizations.
Industry: Professional Services
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: New York, United States
Founded: 2016
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