Telephone Maintenance Technician

General Dynamics
Fremont
Workplace: OnsiteFull timeUSD 88,754 - 97,750 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 3+ yearsSkills: ["Communication","Problem-solving"]

Maintain and support unified communications by analyzing, monitoring, and troubleshooting telecommunications and video systems for an FAA customer. You will perform equipment moves, installations, testing, adjustments, and complex reporting, while conducting studies to recommend improvements. Provide end-user training on telecommunications and video features and support vendor operations to ensure systems meet operational standards.

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General Dynamics
General Dynamics
3 days ago

Telephone Maintenance Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Maintain and support unified communications by analyzing, monitoring, and troubleshooting telecommunications and video systems for an FAA customer. You will perform equipment moves, installations, testing, adjustments, and complex reporting, while conducting studies to recommend improvements. Provide end-user training on telecommunications and video features and support vendor operations to ensure systems meet operational standards.
Location: Fremont
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Analyze, maintain, and modify telecommunications and video systems to meet operational standards.
  • •Monitor telecommunications and video systems and vendor services, and conduct studies to recommend changes.
  • •Plan, coordinate, and perform moves and installation of telecommunications equipment.
  • •Test, adjust, and troubleshoot complex telecommunications/video hardware equipment.
  • •Maintain records, prepare complex reports, and provide end-user training on features and functionality.
Travel: Medium travel

Pay and Benefits

Salary: USD 88,754 - 97,750 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •3+ years of related experience.
  • •Degree in an IT-related field or technical training/certifications (desirable).
  • •Telecommunications and video experience with AVAYA and ZOOM platforms.
  • •Experience with IP-based telephony, PBX platforms, and digital voice platforms.
  • •Communication and problem-solving skills, including after-hours call out support.
Experience:3+ years
Education:
Skills:CommunicationProblem-solving
Tech Stack:AVAYAZOOMIP telephonyPBXDigital Voice PlatformsVideo systems

Eligibility

Security Clearance:Public Trust

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn