Assistant Store Manager, The Light City (George Town, Penang, MY)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Team leadership","Communication","Problem-solving","Customer focus","Performance management"]

Lead the store team to deliver outstanding consumer experiences while driving sales and supporting daily operations. Own opening/closing procedures, cash handling, store recovery standards, POS system management, stockroom replenishment, pricing/markdowns, and loyalty program promotion. Coordinate tasks across teams with the Store Manager to ensure timely execution, model best practices, and act as a brand ambassador for product collaborations and launches, while adhering to asset protection and compliance policies.

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Crocs Inc.
Crocs Inc.
1 month ago

Assistant Store Manager, The Light City (George Town, Penang, MY)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Lead the store team to deliver outstanding consumer experiences while driving sales and supporting daily operations. Own opening/closing procedures, cash handling, store recovery standards, POS system management, stockroom replenishment, pricing/markdowns, and loyalty program promotion. Coordinate tasks across teams with the Store Manager to ensure timely execution, model best practices, and act as a brand ambassador for product collaborations and launches, while adhering to asset protection and compliance policies.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences using the C.H.A.R.M service model.
  • •Assist with daily retail operations, including consumer service, POS system management, stockroom replenishment, pricing and markdowns, loyalty promotion, and maintaining store cleanliness/recovery standards.
  • •Oversee store-wide operations by coordinating, delegating, and prioritizing tasks across teams in partnership with the Store Manager.
  • •Serve as a brand ambassador by sharing knowledge of product collaborations, launches, and brand initiatives with consumers.
  • •Adhere to Crocs policies including asset protection, shortage prevention, inventory control, and compliance initiatives.

Key Requirements

  • •Must be 18 years or older.
  • •2-3 years of retail experience, preferably with prior store leadership roles.
  • •Flexibility to work nights, weekends, holidays, and extended hours with reliable attendance and punctuality.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Proven ability inspiring and empowering teams while driving performance and achieving results.
Experience:Retail
Skills:Team leadershipCommunicationProblem-solvingCustomer focusPerformance management
Licenses:Driver’s license
Tech Stack:POSComputer/register screens

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn